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Stake supports scammers


tolkan

Featured Comment

Posted

Hi.

I apologize in advance for possible errors and inaccuracies in the text. I don't know English, but I want as many people as possible to read my message.

I hope the online translator does not greatly distort the essence.

I registered by link from another site (I don't know if you can leave a link to it?)
There promised for registration refback and freespins plus other bonuses

I got nothing but rakeback.
I wrote to this man, but he doesn't respond to my messages. He began to look for information in the Google - none of those who registered by his link received bonuses except for the rakeback

In the online stake support chat, I was told they could not help, they were not responsible for it.
I asked to block his referral program for cheating so that he could no longer receive money fraudulently.

But they do not want to do this, this is the relationship of the player and the affilate.
And the fact that the affilate is a fraudster - they don't care, the main thing is that he would bring new players.

 

This is all you need to know about the administration and their attitude to the players. You're no one, the main thing is that you leave your money here.

For those who want to earn money - you can promise players any bonus, even 10 btc, players will register and make deposits. You don't have to answer for your promises, it's so easy.

 

Draw conclusions..

For administration - you can watch my online chat with the support employee, you will see confirmation of my words and all the links.

 

Will they remove this topic or will they be allowed to familiarize themselves and comment on other players?
I'm sure she'll be removed. This is how the gambling business works, nothing personal.

Posted

I think u can just stop playing with that account, and register a new account? 

Just do something that make you feel better

Bad mood increase chances of losing money

Posted
On 8/25/2021 at 8:04 PM, ggmu said:

I think u can just stop playing with that account, and register a new account? 

Just do something that make you feel better

Bad mood increase chances of losing money

you misunderstood my message

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I see a lot of moderators and administrators online in forum, but there is no reaction from them to this topic.
from this I conclude that this is not news for them and there is nothing reprehensible in this

deceive the players further, promise them anything. you don't even think they're human...
what is happening in the gaming industry is very scary. there are no prohibitions and taboos, everything is allowed here.
I am sure that the time will come and the legislation will change, everyone will have to answer for their words and promises.

Everyone doesn't care about you, the main thing is that you lose the money.
you don't exist for them
it will be curious to look at the administrator or owner of this casino if they personally treat him the same way.
karma always returns

Posted

*********************************************************************************

26 08

no update on my problem?

Quote

 

I have just spoken to them again, and they have informed me that he is not replying to them at the moment.

They will sort it out very soon, rest assured, and if you are eligible they will enable the bonus for your account manually.

 

27 08 21

hi. no news?

Quote

 

Hey there.

Still no news unfortunately

 

Do I understand correctly that you do not even have such a feature as free spins in the partner program?

Quote

No, we don't offer free spins around here.

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will you block these partners for cheating?

Quote

I will make sure to forward this to our affiliate manager.

but what would that change?
they will continue to deceive the players who came to you, do you understand that your reputation is suffering?

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It's up to our affiliate manager to resolve this.

this is just one site of many that write about non-existent bonuses. people believe this and register with the casino, make a deposit. they do not receive these bonuses, since no one answers them and you do not help them. they leave and no longer return to the casino stake

Quote

Rakeback is truly offered and welcome bonus for some affiliates, but we don't offer free spins.

I realized I was fooled.
I am only interested in whether you will continue to pay them a percentage for whose players they bring fraudulently? Or they'll be punished.

Quote

We can't give you any details on that because we don't know what will be the decision of our affiliate manager.

This is the last correspondence in the online casino support chat with the agent Milos.

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As you can see affilates can spread their referral link with any offer, promise bonuses which do not exist.

The casino will pay them a percentage (commission) for the wagon of players that they attracted illegally.
Players pay these scammers huge fortunes. Casino suits this business model, because they are brought new players.
Everyone in a winning situation except the player, but casinos and affilates never think about the player. The main thing for them is money.

This topic is proof that everyone does not care about this problem. The administration, moderators and support did not respond to this topic. No one contacted me, no one apologized for this problem.

 

Think about what's going on in the gaming community.

And last, I was sure that other players would be interested in this topic and the discussion would begin. This is not true. Nobody cares.

  • Support
Posted

Hello there.

First of all we do not support scammers, if anything we are trying to do our very best to prevent scams as proficient as possible. 

All eligible users receive the bonus from their affiliates if they contact their affiliate about the bonuses. The affiliate sends our affiliation team the usernames and then the bonuses are distributed accordingly. If the users are not eligible they do not receive the bonus, simple as that.  

The issue with some affiliates is that they do not do anything to help out their affiliates and we are unable to block,ban or restrict these users since it is not our jurisdiction nor is it our obligation to provide their promises and they only destroy their reputation in the process.

The best solution would be to do some research before using a random users affiliation code or link and then register under his affiliation code or referral link.

For any other information regarding this subject you should consider asking the support for further information. 

Best regards.

Filip,

Stake.com Customer Support Agent

 

Posted

I don't understand..if someone signs up with a link to bring them to your website, then they should get a bonus. No matter what happens AFTER they sign up. The affiliate is only  making peanuts when the player deposits and wagers. That's it.  I don't see how anyone could damage this system only if they made an alt, but to me that's the same as depositing it to your own account so I don't see the point. Maybe if,  you got lucky on 2 accounts in the same week, therefore was able to get 2 extra bonuses,  but you almost prevent that anyways in the verified user 2x etc? Right? Or am I wrong? I see further micro managing this would only hurt you more than help you, but thats my opinion. I forgot my casino is not doing well at the moment! 🤣🤣🤣

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