Chat Help / Customer Support Abuse

[Guest tesuschrist]

I need help and customer support is just ignoring and harassing me.

I am having problems with chat and Andjela keeps making things up and treating me very rude. I asked for her manager and she basically told me to shut up. Crazy how customer support treats customers like that. I need help, who can I contact?

[oPartial]

The customer service is pretty chill and casual; the fact you haven't attached any screenshots of what you've said either already has me siding with customer service. 

[Tristan]

I've read the conversation and Andjela was extremely professional, helpful and incredibly nice. This post is nothing but fud. People need to understand to have a bit of patience with small issues regarding mutes. They expire with time unless its permanent.

Your mute is within Evolution, not Stake. Therefore, you need to inform our support agents that it happened in an Evolution game so they have full context of the situation.