kalip111 Posted October 10, 2021 #1 Posted October 10, 2021 Was I being too confusing trying to explain this problem? Heres my convo with support. ME-Hey I think there's a problem with my Blackjack game. I bet 5.46 but split my hand, I left the screen but came back and it wants me to do 10.92 to double. It should still be 5.46 Support-Hi there. That means that your total bet would be 10.92 ME-Right. But my first hand should be doubled for 5.45 -I think because I left the screen it saved my total bet as 10.9 instead of understanding the circumstances" "Support"- hope that you will manage to recover that soon. 🤞 ME-I don't care about the money..I'm trying to tell you that your game is broken Support-I just tested it out, and it is working good on our side. I don't see any issues. ME-Why can't I double my first hand then? Support-You can do that. Only after 2 cards. ME*frustrated-So the game is understanding it as a 10$ bet right now. But that is the total bet, not what it costs to double one hand from a split.it was 5$ Support-You place your bet amount, if you click on the double down, it will double your bet." At this point i gave up. My original bet was 5.46$ if that still needs clarification now.
Support Rade Posted October 10, 2021 Support #2 Posted October 10, 2021 Hi there. Can you make a video of the issue and send it to live support, please?
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