I couldn't get my winning from Blackjack

[wowtuna]

Here you can see that I won the hand but in the stake transaction is lost!! I couldn't get my winning

 

And here is stake transaction history

 

[Jriss3]

Have you contacted support?

[Tristan]

Hey Wowtuna,

Please send me an email to [email protected] and ill look into this for you and have a resolution ASAP  

[wowtuna]

On 10/22/2021 at 9:38 AM, Tristan said:

Hey Wowtuna,

Please send me an email to [email protected] and ill look into this for you and have a resolution ASAP  

I sent the email

[wowtuna]

22 hours ago, wowtuna said:

Here you can see that I won the hand but in the stake transaction is lost!! I couldn't get my winning

 

And here is stake transaction history

 

Now also I couldn't get my winning on BJ table 390$, I wrote everywhere but still doesn't take any answer

[StakeESportsGG]

Think you might have wait for them to get back

[Tristan]

We have looked into this and resolved it for Wowtuna and also amended any other users who were affected by this small technical blip at that current time.

For future reference, if anyone believes they have funds missing from an Evolution Bet, please follow the article below:

https://intercom.help/stake-casino/en/articles/5222731-reporting-issues-with-third-party-providers

and then open a conversation with our lovely support team.

[wowtuna]

7 minutes ago, Tristan said:

We have looked into this and resolved it for Wowtuna and also amended any other users who were affected by this small technical blip at that current time.

For future reference, if anyone believes they have funds missing from an Evolution Bet, please follow the article below:

https://intercom.help/stake-casino/en/articles/5222731-reporting-issues-with-third-party-providers

and then open a conversation with our lovely support team.

Thanks for your great interest! If you couldn't not then it could spend days to take my fund back😃

You are the great😍

[wowtuna]

On 10/23/2021 at 11:25 AM, Tristan said:

We have looked into this and resolved it for Wowtuna and also amended any other users who were affected by this small technical blip at that current time.

For future reference, if anyone believes they have funds missing from an Evolution Bet, please follow the article below:

https://intercom.help/stake-casino/en/articles/5222731-reporting-issues-with-third-party-providers

and then open a conversation with our lovely support team.

Hey Tristan, I have again the same problem here is the details

[Tristan]

No worries mate. We've sorted it for you. I dont check the forums often, so these issues are best for email. Best of luck!