RealDevil1 Posted October 28, 2021 #1 Posted October 28, 2021 hey so when i go to withdraw my money it says "You are not allowed to do that" I don't understand why this is when it occurs even when i try tip it to a friend and when i try contact the live support I'm unsure why but the support doesn't load even if ive reloaded the browser and the site multiple times the live support does not load up for me what do i do?
mementomori Posted October 28, 2021 #2 Posted October 28, 2021 You can contact support at [email protected] I'm sure they'll resolve this for you, good luck.
RealDevil1 Posted October 28, 2021 Author #3 Posted October 28, 2021 thanks i think it may be due to me not confirming my email I'm not 100% sure that i haven't done so but ive lost access to that email so i think i just need to change it.
mementomori Posted October 28, 2021 #4 Posted October 28, 2021 4 minutes ago, RealDevil1 said: thanks i think it may be due to me not confirming my email I'm not 100% sure that i haven't done so but ive lost access to that email so i think i just need to change it. No problem, good luck!
fdokfo Posted October 28, 2021 #5 Posted October 28, 2021 This usually happens when you have won a bet which wasn't meant to win and you withdrew funds away. Contact support or accounts team and they'll help
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