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Withdrawal stucked on "transferred" 25 hrs now


weewee11

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Posted

Yesterday was my first deposit on stake.com, I think I had the beginner's luck and won. 

I tried to withdraw after I won, it's been 25 hrs now still my withdrawal is stucked on "transferred"

I already tried to deposit and withdraw smaller amount when I won another yesterday and it completed.

However the bigger withdraw was still in transferred, when i click the "view" it says, transaction hash is not valid.Untitled.thumb.png.863a06083b1962c008a7379049e48cc6.png

Up need help

  • Forum Admin
Posted

Hey mate,

You should reach out to our lovely support team about this. You'll get a much faster response! Click the headset icon in the lower right of your screen and start a conversation with them :) 

Posted

If it "left stake" then there would be a blockchain link. If they cannot provide such link then it did not leave stake.

 

What about clicking on the right side of the transaction?

Posted

There might no transaction then. 60 hours is IMPOSSBILE. There must be a working blockchain link, otherwise there is no transaction.

Try to talk to different support people, or @Steve if he reads this might take a look into this if he is so kind.

Just telling you to wait does not cut it with such a big amount without any proof it has been sent.

Posted

Show them the blockchain site of your wallet address.

Any incoming transaction would be visible 1 second after it was made, confirmed or not. If there is no transaction visible there it has not been sent to you.

I mean, it also says transferred instead of confirmed, after almost 3 days. Thats another sign thats it has never been sent in the first place because it would have been confirmed after 10 minutes.

Posted
Just now, weewee11 said:

@htsderez

 

Thanks Mate, I think they trying to delay my withdraw. Because I'm a new member and I won big and cashed out fast.

Yeah maybe they will force some KYC on you . Hope you get it fast!!

If they have a problem they should tell you instead of lying it has been sent, thats not ok.

  • 3 weeks later...
Posted
On 1/25/2022 at 11:28 PM, Snickers said:

Seems like this clown got his money and instead of updating here he just ran, classic time waster.

 

 

On 1/21/2022 at 12:07 AM, weewee11 said:

Already asked them that still waiting for the answer

@htsderez image.png.6e148aeec2161782efef30a243e64e3c.pngthis what the support said

image.png.ca7354555ba2e72e9c0778b2022c68e3.png

Still waiting T_T

 

Clown for sure. He could at least have updated here. Crazy I got banned 3 weeks just trying to help this guy.

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