Terradan Posted January 29, 2022 #1 Posted January 29, 2022 On my recent deposit today and playing plinko, I found my balance was keeping steady around my original deposit amount, so I thought my plinko balls were maintaining my balance. When I moved on to the lobby I found only half of my deposit showing! So somehow although I was losing money my balance didn't show it. This has never happened before in all my time playing Plinko at Stake. I'm extremely disappointed and feel scammed by this! Seriously what is going on?
Ivana Posted January 29, 2022 #2 Posted January 29, 2022 Hello Terradan, Thank you for reaching out! If you are using a VPN it may affect this and you need to refresh the page frequently in order to have your balance refreshed properly. There should not be any funds missing, but the balance was probably not refreshed properly and it confused you. This could have been caused by the internet connection and browser issues. Therefore you need to check your internet connection and clear cache and cookies from your browser. Also, make sure to update your browser and device in order to make them as functional as possible. Best regards!
Baconvaffel Posted February 19, 2022 #3 Posted February 19, 2022 This happend to me to . Did cost me 1500$ and no help from support. just an arrogant tone and the same answer you got. Clearly a bug in the game that makes the balance "loop" some times.
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