Confusing/imprecise TG Challenge not beeing payed out.

[nonameplayer13]

[17.02.2022.] Telegram Challenge Part 1

@NemanjaS was hosting todays  TG Challenge and one was on Diamonds.

The wording was as follows:
"Stake Diamonds - Win a bet with one RED, two BLUE and two Yellow diamonds! The must be in the exact order as defined!
(Red-Yellow-Yellow-Blue-Blue)"

In my opinion the "as defined" is refering to the sentence prior to it (it beeing written in bold letters also).

I can see that one might argue that its refering to the order in the brackets. But the it should be "...(The must be in the exact order as defined: Red-Yellow-Yellow-Blue-Blue)"

I posted my bet id faster than others ( casino:75828356731 ) and got ignored at first by the mod and got mixed answers from other people as to if my bet was correct (I am colorblind so I wasnt sure if its green or yellow at the end) and later when asking @NemanjaS about how to handle the situation, he threaten me with a mute if I further discuss this in the Stake Challenge Chat.

So thats the reason for me posting this here.

I think its a mistake on the TG Challenge Teams behalf and both orders should be correct. But the guys after me with the  Red-Yellow-Yellow-Blue-Blue bet id should obviously also keep his winnings.

Appreciate a response in advance and sincerly hope you can get my point I am trying to make.
Because those few $ wont hurt you guys much but it for sure would mean something to me.
And if this gets ignored and shrugged under the rug or if I am even getting talked down again on like on Stake Chat (by the hosts that is, other players were also arguing for my side of things). Then I think its time for me to start loosing my money on other sites....

Sadly I couldnt save the rest of the Chat with the Messages from @NemanjaS also I  understand you wanted to not have the challenge Chat spammed while its ongoing so thats why I made this post.

Also I was definitely not the only one who read it like that. A lot of people where arguing about it in the Challenge Chat

[wildaxxx]

You posted the wrong bet plain and simple. Come back tomorrow and try again. 

 

Good luck!

[nonameplayer13]

 

1 minute ago, wildaxxx said:

You posted the wrong bet plain and simple. Come back tomorrow and try again. 

 

Good luck!

How is winning this bet: 

             
Incorrect if the Challenge says:

"Stake Diamonds - Win a bet with one RED, two BLUE and two Yellow diamonds! The must be in the exact order as defined!"


Its not like I didnt see a bet ID requirement or anything. Its plain conflicting information. 

[wildaxxx]

You conveniently left out the second half of that sentence, you need to read the whole sentence.

"Read the fine print" as they say.

 

I was just sharing my two cents, in the end its up to the casino.

[nonameplayer13]

I found this other thread with similar issues (although the "just have 5 cards with same color somewhere in it" is way more far fetched than the issue here at hand. 

And apparently even there he got compensated

 @Nenad can you help me out here?
As this case is way more "debatable" than the BJ one I linked

[CMB2577]

The must be in the exact order as defined!
(Red-Yellow-Yellow-Blue-Blue)

this one is too obvious can't you read? They defined the exact order as (Red-Yellow-Yellow-Blue-Blue) 

your bet is (Red-Blue-Blue-Yellow-Yellow) there's nothing confusing and your bet is obviously wrong.

[MilosN]

Hi.

When it comes to diamonds in telegram challenge, if there is no order in brackets, then it's as said.

However, if specific order is added in brackets at the end of whole sentence, then that's the order we are looking for.

I don't see reason why this is an issue, most of the times, when we gave diamonds challenge with specific order, everyone mostly understood that order in brackets is what we are looking for.

I can understand point can be made to use ' : ' instead of ' ! ' at the end of word 'defined' which is something we can consider, but most players don't have this issue.

Hope this cleared out misunderstanding for diamonds!

Best regards!

[nonameplayer13]

I totally understand what your intended wording was in retrospect.

But its not defined precisely and my bet isn`t any more or less correct then the other one.

And its ridiculous to me that you are blaming me for not beeing able to read, instead of just  accepting that you made a mistake in the challenge wording and giving out those mediocre 30$ that you earned of me playing on stake hundredfold.

 

[MilosN]

Again, the only part of it that can clarify it more is to replace ' ! ' with ' : ' at the end of word 'defined'. Otherwise it's clear to the most players.

It's no one's fault, you just misunderstood the requirements which can happen to anybody.

 

Best regards!

[nonameplayer13]

19 minutes ago, CMB2577 said:

The must be in the exact order as defined!
(Red-Yellow-Yellow-Blue-Blue)

this one is too obvious can't you read? They defined the exact order as (Red-Yellow-Yellow-Blue-Blue) 

your bet is (Red-Blue-Blue-Yellow-Yellow) there's nothing confusing and your bet is obviously wrong.

Also thanks for adding so much value to this discussion.

you are the one that cant understand the grammatics of the english language so I dont think me not being able to read isn`t the problem here 

Just now, MilosN said:

Again, the only part of it that can clarify it more is to replace ' ! ' instead of ' : ' at the end of word 'defined'. Otherwise it's clear to the most players.

It's no one's fault, you just misunderstood the requirements which can happen to anybody.

 

Best regards!

The reason for the Telegram Channel is to define exactly what is needed to win.
I won the same inexact challenge as the others did. I was faster than them and still somehow its my fault.

Okay? This is just nonsense belitteling of the only mistake made here which is not differentiating between the two orders/even writing two conflicting orders in the instructions, and all of that so you can spare one more Challenge payout?

If that`s your final stance on this than I am more than disappointed in your way of handling situations like this.

Especially when this isn`t the first occurrence of such events and in those other cases people got what they rightfully deserved. Instead of getting talked down on like a infant to stupid to read.

[maverick528]

for me it is very clear, they first said the colours that would be used and the number of diamonds each, and AFTER THAT they say the order that is needed. 

So the first enumeration is NOT the order that is required, they are only saying you need 1 of colour A, two of B and two of C. And then they said you need to get them in this order ACCBB.

 

[nonameplayer13]

1 minute ago, maverick528 said:

for me it is very clear, they first said the colours that would be used and the number of diamonds each, and AFTER THAT they say the order that is needed. 

So the first enumeration is NOT the order that is required, they are only saying you need 1 of colour A, two of B and two of C. And then they said you need to get them in this order ACCBB.

 

"very clear" - proceeds to mix the orders just for the lulz


sorry not wanting to get offensive here, just a little tired of arguing

[CMB2577]

15 minutes ago, nonameplayer13 said:

you are the one that cant understand the grammatics of the english language so I dont think me not being able to read isn`t the problem here 

You don't need a grammatics knowledge or anything. The instructions are very clear I mean even if it was korean I could understand this challenge requires (Red-Yellow-Yellow-Blue-Blue) in order because it was already given in specific order inside parenthesis.

Stake Diamons - Win a bet with one RED, two BLUE and two YELLOW diamonds! They must be in the exact order as defined! (Red-Yellow-Yellow-Blue-Blue)

 

I know @xanela and the blackjack challenge that day was really confusing, therefore I was muted by posting wrong bet and after I saw his thread next day, I just posted mine too and got compensated aswell because it was really confusing. But this just looks like you're trying to find loophole to get some free money.

 

 

[xanela]

But why would you write

Quote

Stake Diamonds - Win a bet with one RED, two BLUE and two YELLOW diamonds! They must be in the exact order as defined!(Red-Yellow-Yellow-Blue-Blue)

instead of

Quote

Stake Diamonds - Win a bet with one RED, two YELLOW and two BLUE diamonds! They must be in the exact order as defined!(Red-Yellow-Yellow-Blue-Blue)

if you are going to define another order later? Why don't just write the second text that will not confuse anybody? I know exact order is defined later but why don't just write the second text in the first place before making people argue over this?

I didn't get any order bets for this challenge however admin Nenad mentioned that;

On 1/30/2022 at 10:25 AM, Nenad said:

Hey @xanela

We are sorry for the inconveniance. I can see how this could have been misinterpreted. We will try to use better word-choice for the future challenges. 


You will be contacted via our live support for further assistance about this challenge.  

Why the host didn't wrote the second message?

[nonameplayer13]

2 minutes ago, xanela said:

But why would you write

instead of

if you are going to define another order later? Why don't just write the first text that will not confuse anybody? I know exact order is defined later but why don't just write the first text in the first place before making people argue over this?

I didn't get any order bets for this challenge however admin Nenad mentioned that;

Why the host didn't wrote the first message?

THANK YOU! Thats my whole point.

and a lot of people saw it that way during the challenge.

If you look into the chat logs of the Challenge Chat during that time you would see that.

[whiteylicious]

 

1 hour ago, xanela said:

Why the host didn't wrote the second message?

There is always a definition at the end because it could also be like yellow,blue,red,yellow,blue. that is why definition at the end is needed and it was always like that.

[xanela]

17 minutes ago, whiteylicious said:

 

There is always a definition at the end because it could also be like yellow,blue,red,yellow,blue. that is why definition at the end is needed and it was always like that.

I know about definitions and exact orders. But if you are going to make the exact order one Red-Yellow-Yellow-Blue-Blue why you are writing one RED, two BLUE and two YELLOW instead of one RED, two YELLOW and two BLUE. I am aware of order definition is on the end that's the important part. But they could just easily switch them. If they asked for yellow,blue,red,yellow,blue like you said that wasn't necesarry. But they are saying ABBCC and saying that ACCBB is the exact order at the end. If they wanted ABCBA for example saying that at first wasn't necesarry. I am not saying that I can't understand the assigment. I know what they meant to say. But the point is, this whole scenario could've been easily avoided with just making sure players will not misinterpret.

[nonameplayer13]

2 hours ago, MilosN said:

Hi.

When it comes to diamonds in telegram challenge, if there is no order in brackets, then it's as said.

However, if specific order is added in brackets at the end of whole sentence, then that's the order we are looking for.

I don't see reason why this is an issue, most of the times, when we gave diamonds challenge with specific order, everyone mostly understood that order in brackets is what we are looking for.

I can understand point can be made to use ' : ' instead of ' ! ' at the end of word 'defined' which is something we can consider, but most players don't have this issue.

Hope this cleared out misunderstanding for diamonds!

Best regards!

So I just had a two hour Chat with Support and they literally said the same thing over and over.

That its my fault for not beeing able to read.

And that I should reach out to a Community Manager because they cant do nothing.

So how can we settle this?

Because this arbitrary decision making on wrong challenge-requirement phrasing is making you look real unprofessional.

I really dont want to recite every goddamn thing so I will make a private thread in the appeal section if thats okay.

 

3 minutes ago, xanela said:

I know about definitions and exact orders. But if you are going to make the exact order one Red-Yellow-Yellow-Blue-Blue why you are writing one RED, two BLUE and two YELLOW instead of one RED, two YELLOW and two BLUE. I am aware of order definition is on the end that's the important part. But they could just easily switch them. If they asked for yellow,blue,red,yellow,blue like you said that wasn't necesarry. But they are saying ABBCC and saying that ACCBB is the exact order at the end. If they wanted ABCBA for example saying that at first wasn't necesarry. I am not saying that I can't understand the assigment. I know what they meant to say. But the point is, this whole scenario could've been easily avoided with just making sure players will not misinterpret.

Yes, and standing up to mistakes like that is what a good manager should do
and thinking financially on the long term- those 30 $ is peanuts compared to what revenue I generate for stake. 

And I am complaining not only because of the lost 30$ but mostly because I hate people that cant even make basic principles and not arbitrarily decide from case to case

 

[MilosN]

Dear nonameplayer13,

Don't make an appeal as it's only for mutes.

As people brought up to you, this is how telegram challenge wording of diamonds has always been like.  And you are misunderstood it, it's fine to say it, it can happen to everyone.

I gave you an option for for us to switch out ' ! ' with ' : ' at the end of word 'defined', and that would make it more understandable.

However you proceed to argue everyone who told you that that's how it's always been, and you've been nothing but adamant about you being in the right and everyone else being in the wrong. If you refuse to even acknowledge that you misunderstood challenge, then my offer to make it more understandable is off the table.

That's all I could do. Filip had made the final decision and that's it.

Best regards, 

    MilosN

[nonameplayer13]

You gave me the option for us to switch out ' ! ' with ' : ' at the end of word 'defined', and that would make it more understandable.

Damn how could I be even deserving of that, you are way to generous with me... only for me. The only one dumb enough to read the challenge like it always has been with the correct order already in the sentence.  How can I even accept your graciousness and forgiveness for my retardation.

 If you refuse to even acknowledge that you misunderstood challenge, then my offer to make it more understandable is off the table.

Ah shit sorry guys, so they will keep making decisions by letting the Dice decide. So if this happens again and it will, you guys either get a normal response like @xanela or if not you can blame it on me that they made it to hard to understand for you guys!

Because it cant be their fault 🤷‍♂️

And thats how you loose a shit ton of revenue, because you are to cheap to accept mistakes that understandably happen and try to cover them up and bully you out of the deserved reward.

Because other than great community engament there wasnt much to stake that you cant find elsewhere


but i guess thats gone now too, with how the monthly drama was handled and this situation and all the other shit thats going on+

 

[Nenad]

Hey there @nonameplayer13. Please contact our live support for the further assistance.

This topic will be closed now. Good luck🍀