Can we talk about live support ?

[Israel5]

Can we really talk about live support ? Listen im 35. In those 35 years i have NEVER EVER been apart of something where the customers are 100% of the time WRONG and the owners/workers are 100% of the time RIGHT. Like you could actually PROVE 100% of something that happened to support and they”ll copy and paste a message to you then say there’s absolutely nothing they can do. Now tell me @Eddieat this point WHY even have live support ? Isn’t the point of having the luxury to speak to someone that works for a company 24/7 is to actually HELP us ? Not FRUSTRATE us ? Actually LOOK INTO things were trying to explain to them ? Idk man. Like im only plat 1 i feel so bad for the plat 4-5 and diamond players who get that treatment and have spent 100s of thousands on this site. Honestly it seems like the only people who get treated like actual human beings are the streamers … can we be real for ONCE ? I dont think im asking for much at all. 

[girliegirl]

They are hilarious. An hour ago I asked for help with an issue and I got the answer my account wasn't eligible for any bonus. I didn't ask for a bonus. Probably a copy past error.

[Sk8erSpanky]

8 hours ago, Israel5 said:

Can we really talk about live support ? Listen im 35. In those 35 years i have NEVER EVER been apart of something where the customers are 100% of the time WRONG and the owners/workers are 100% of the time RIGHT. Like you could actually PROVE 100% of something that happened to support and they”ll copy and paste a message to you then say there’s absolutely nothing they can do. Now tell me @Eddieat this point WHY even have live support ? Isn’t the point of having the luxury to speak to someone that works for a company 24/7 is to actually HELP us ? Not FRUSTRATE us ? Actually LOOK INTO things were trying to explain to them ? Idk man. Like im only plat 1 i feel so bad for the plat 4-5 and diamond players who get that treatment and have spent 100s of thousands on this site. Honestly it seems like the only people who get treated like actual human beings are the streamers … can we be real for ONCE ? I dont think im asking for much at all. 

Here is my convo with support. They are honestly a joke. Ive never experienced a support for a company that is SO BAD IN MY LIFE! I feel compelled to share this even more when I experience the issues again or hear of others that have to deal with having their money stolen from them because of a “ddos attack”. Its not right. And its very sad a business operates like this. 

[ralfonso]

No doubt that the support team at Stake is absolutely the worst I've encountered in my life. No other company, store or anyone else had such support to customers. Won't get into details, but many can agree that it's horrible

[randomcore]

7 hours ago, Ghostnipple said:

When Medium Rare NV took over the running of Stake, they fired Eddies team and half the support staff. Each day that passes we get a clearer picture of the nature of those directors. I'm getting a sense of impending doom.

Maybe Elon Musk would be interested in buying this fries ranch, like currently with Twitter.  😁

[Atreyutreytrey]

LMFAO ^

 

[Israel5]

1 hour ago, ralfonso said:

No doubt that the support team at Stake is absolutely the worst I've encountered in my life. No other company, store or anyone else had such support to customers. Won't get into details, but many can agree that it's horrible

Yeah and its very sad. The thing that gets me is you’re automatically WRONG in there eyes no matter what … they dont even TRY to work with you to solve a problem. Its automatically not there fault and nothing they can do. So sad to see it.