Galchenyuk94 Posted May 31, 2022 #1 Posted May 31, 2022 I am very upset right now with Stake. I decided to withdrawal some money to surprise my family member with lunch and they decided to send it with a ridiculously low 0.20 cent fee.... WTF? Been 2+ hours and counting and I'm still 9 full blocks away from getting it processed... and it keeps going back even more.... By the time I get this it may be over 25 blocks! absolutely ridiculous to charge me $2.84 "to cover the fee required to process the transaction." and then send it with again a pathetically low 0.20 cent fee... I talked to live support nicely and asked them if they could do anything here and they are being snippy and cutting me off and saying anything else? this is ridiculous, Great way to treat a Plat5 who is down big this month... Make him go through hell to get his $30 withdrawal. Posting this hoping someone higher up will see this and maybe do something about it. Absolutely ridiculous and unacceptable.
v1rtu0s Posted May 31, 2022 #2 Posted May 31, 2022 Stake as a whole is - for some time now - in absolute shameless money-grabber-mode. From slashed TG-challenges over "improved" (in reality: smaller for most players) boni to quietly raising requirements for board challenges. Not to forget the desastrous "vip host PLAT 4 now, get rekt players"-move without any compensation. Since a while now I am giving my money to other casinos, which caught up well and now offer better service overall than Stake in my opinion. Why these changes? I have no idea, but leadership obviously has decided to milk Stake for all it's (still) worth.
Galchenyuk94 Posted May 31, 2022 Author #3 Posted May 31, 2022 We have reached 4 hours!! and 9 blocks away still Might not have my money for 2 days at this rate, thanks for sending it with a 0.20cent fee way below the needed minimum. Appreciate it... This is ridiculous man... Can't believe a company like Stake won't help me out here. @Steve @Edward Can you guys please help me out here and do something to make this right, I'm literally not gonna get my withdrawal for 24+ hours at this rate because of a clear system error with a super low fee....
copyyzz Posted May 31, 2022 #4 Posted May 31, 2022 This is so shameless from Stake they probably do it to ton of people hey 2$ adds up ya know. Try to use some free btc accelerators on google it may help to get ur transaction done faster but yeah sadness.
majali7891 Posted May 31, 2022 #5 Posted May 31, 2022 1 hour ago, v1rtu0s said: Stake as a whole is - for some time now - in absolute shameless money-grabber-mode. From slashed TG-challenges over "improved" (in reality: smaller for most players) boni to quietly raising requirements for board challenges. Not to forget the desastrous "vip host PLAT 4 now, get rekt players"-move without any compensation. Since a while now I am giving my money to other casinos, which caught up well and now offer better service overall than Stake in my opinion. Why these changes? I have no idea, but leadership obviously has decided to milk Stake for all it's (still) worth. can you hint us with new casinos having better services please??
Galchenyuk94 Posted May 31, 2022 Author #6 Posted May 31, 2022 This is the responses I'm getting on support.... Unreal lol. What an experience, How does nobody on a crypto website know how crypto works... All agents have this response...... It's extremely clear its blocks and blocks and blocks away because of a pathetically low fee.
Snickers Posted May 31, 2022 #7 Posted May 31, 2022 2 hours ago, Galchenyuk94 said: I am very upset right now with Stake. I decided to withdrawal some money to surprise my family member with lunch and they decided to send it with a ridiculously low 0.20 cent fee.... WTF? Been 2+ hours and counting and I'm still 9 full blocks away from getting it processed... and it keeps going back even more.... By the time I get this it may be over 25 blocks! absolutely ridiculous to charge me $2.84 "to cover the fee required to process the transaction." and then send it with again a pathetically low 0.20 cent fee... I talked to live support nicely and asked them if they could do anything here and they are being snippy and cutting me off and saying anything else? this is ridiculous, Great way to treat a Plat5 who is down big this month... Make him go through hell to get his $30 withdrawal. Posting this hoping someone higher up will see this and maybe do something about it. Absolutely ridiculous and unacceptable. I called them out several times for this fee cash grab. They not once sent a btc withdrawal with a fee even close to what we pay. Anyway, you can push the transaction via "child pays for parent" if your wallet supports this. If not you can import your seed into electrum wallet where you can use this feature.
JKf8tDbCDfY337E Posted May 31, 2022 #8 Posted May 31, 2022 15 minutes ago, Galchenyuk94 said: This is the responses I'm getting on support.... Unreal lol. What an experience, How does nobody on a crypto website know how crypto works... All agents have this response...... It's extremely clear its blocks and blocks and blocks away because of a pathetically low fee. I guess stake does not want to use money to hiring agents who understand the basics of how a blockchain works. Can't be sure if they are trolling or actually thay clueless.
Galchenyuk94 Posted May 31, 2022 Author #9 Posted May 31, 2022 UPDATE : 6 hours in, still 9 blocks away...... Hopefully I'll get my withdrawal before Monday next week.. Jesus. What a screw up this was, Cant believe with all stake gives out they won't give me something to make up for this.. This is outrageous and a clear error on their part.@Steve@Edward
kg562 Posted May 31, 2022 #10 Posted May 31, 2022 Where did you make the withdrawal to? Did you send it to a wallet? I would suggest using exodus cause the funds show up in wallet before there is an a confirmation and maybe try to send it somewhere else with a higher fee. Maybe the miners will pick up on it? Assuming they would need to confirm the smaller fee transaction before confirming the new transaction made with higher fee lol. I dont know. maybe a possibility? Also google btc accelerator and posting the txid and trying to accelerate the transaction but with the free ones
Galchenyuk94 Posted May 31, 2022 Author #11 Posted May 31, 2022 38 minutes ago, kg562 said: Where did you make the withdrawal to? Did you send it to a wallet? I would suggest using exodus cause the funds show up in wallet before there is an a confirmation and maybe try to send it somewhere else with a higher fee. Maybe the miners will pick up on it? Assuming they would need to confirm the smaller fee transaction before confirming the new transaction made with higher fee lol. I dont know. maybe a possibility? Also google btc accelerator and posting the txid and trying to accelerate the transaction but with the free ones I appreciate the suggestions, unfornutely it's not possible for this transaction. The problem is stake should never be sending a transaction with this ridiculously low fee and causing this to happen, really bad. Just holds my money hostage for 8+ hours now.
Snickers Posted May 31, 2022 #12 Posted May 31, 2022 4 minutes ago, Galchenyuk94 said: I appreciate the suggestions, unfornutely it's not possible for this transaction. The problem is stake should never be sending a transaction with this ridiculously low fee and causing this to happen, really bad. Just holds my money hostage for 8+ hours now. Bullshit. If the money is on the blockchain stake doesnt have it anymore. And like I wrote before, you can use "child pays for parent" to increase the fee, but I guess you are not interested in technical stuff since it seems you dont know how basic blockchain stuff works.
Galchenyuk94 Posted May 31, 2022 Author #14 Posted May 31, 2022 32 minutes ago, Snickers said: Bullshit. If the money is on the blockchain stake doesnt have it anymore. And like I wrote before, you can use "child pays for parent" to increase the fee, but I guess you are not interested in technical stuff since it seems you dont know how basic blockchain stuff works. Relax buddy, you don't know all the details I said it wouldn't work for this transaction.. reason being is I withdrew directly to a merchant to buy a gift card for my friends lunch. I can't send any more funds to this address it's a one time payment. I understand how blockchain works, not sure why your so fired up lol
Snickers Posted May 31, 2022 #15 Posted May 31, 2022 20 minutes ago, Galchenyuk94 said: Relax buddy, you don't know all the details I said it wouldn't work for this transaction.. reason being is I withdrew directly to a merchant to buy a gift card for my friends lunch. I can't send any more funds to this address it's a one time payment. I understand how blockchain works, not sure why your so fired up lol Dont complain then. Who spends coins that are not confirmed yet. Any why do you cry stake is "holding your coins hostage", because of this nonsense I wrote you have no clue.
Al3x89 Posted June 1, 2022 #16 Posted June 1, 2022 Honestly, I always deposit doge coin. When I deposit I have the money on stake in less than 5min. However, I withdrew a couple of transactions. 1 of 1760 eur another of 980eur and the last one of 600 eur. The withdrawal for me personally, always take around 4-5h , I need the 60 confirmation to have the Balance on my wallet. But when depositing I only need 1 confirmation
jungl3 Posted June 1, 2022 #17 Posted June 1, 2022 This situation is inexcusable. The fee that you've been charged is so far from the true cost, even considering that there may be extra tx fees incurred by stake for moving money between intermediary and hot wallets. It's so far off the actual cost that it's egregious and they cannot be unaware of it. In a business where every cent is scrutinised, "we didn't notice" isn't a valid or remotely believable excuse, and somebody should be held accountable if this has been happening for any length of time. Nice one to all the people missing the point of the post 🙉🙈🙊
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