The Return of the King - did not pay me

[Diedon100]

Hi there dear support or more be exact @AleksandarZ this is for u, help me to understand this, here down i have a resume of what i asking for

• The rule of Changllenge
• The Challenge
• Win the highest multiplier on any 3rd party video slots game except (Fortune of Giza - Pragmatic Play) that you can.
• To be eligible, the minimum multiplier must be 100x or above. Features buys are not allowed.
• 0.2 USD minimum bet amount (in any currency).

 

Here is my CASINO ID of last week Challenge " casino:93551550800 " it is 0.20 cent on CAD $

* we are talking about 🥇 [$7,000] The Return of the King | VIP Slots - Week 52 🎰

Is not my first Challenge, i always keep playing on CAD and i win always why not this week?

 

Here u have some i Challenge i have won with same bet

 

🥇 [$7,000] The Return of the King | VIP Slots - Week 50 🎰

bet id : casino:91087020453 ( 0.20cent on CAD$ )

Diedon100 x4,036.10 $ 2.63

 

🥇 [$7,000] The Return of the King | VIP Slots - Week 49 🎰

bet id : Casino:90183950356 ( 0.20cent on CAD$ )

Diedon100 x1,512.50 $ 3.00

* p.s.

Same rule are for Level UP Casino week

I play with 0.10cent (CAD$) and i get my reward.

 

Help me to understand this please, how is possible sometime is eligible sometime is not?

Thanks for your time

 

 

[hiawc]

that means u got lucky the previous time they didnt catch it 

[Primequin]

Prizes might differ on the pool I guess. Or your currency CAD has a huge difference with USD.

[maverick528]

minimum bet is 0.2 usd, not 0.2  canadian dollars.