amenui19 Posted August 19, 2022 #1 Posted August 19, 2022 hello everyone don't get me wrong, I usually don't write such things, but this time I was offended, because I am also a man and a woman with emotions. I have a birthday today (19.08), I wanted to get a birthday bonus and wrote at night (at one o'clock I think) about it to the support service and they told me that for this you need to complete the 2nd level of verification, I immediately sent the documents (i.e. at one o'clock) and they were just checked (21:00) local time. When contacting the chat, I was now denied a bonus, because allegedly according to the rules, the account must be from the 2nd level of verification before the birthday. Is that fair? Plus I couldn't find this rule. I want to note that I am not a greedy user, I lost about 40 thousand dollars in 2 days of the game, and I am a player with a lot of experience and at high stakes, perhaps you will make concessions and give me a gift? after all, this makes up my opinion about your casino and whether I should continue playing with you.. And I would like that, I hope for understanding
amenui19 Posted August 19, 2022 Author #3 Posted August 19, 2022 Yes, I received this verification today
amenui19 Posted August 19, 2022 Author #5 Posted August 19, 2022 I'm not a bro, I'm more like a sister yes, I play at high stakes and they could meet me and give me something, but I will draw conclusions for myself and will not play here anymore
majali7891 Posted August 19, 2022 #6 Posted August 19, 2022 playing with a 40k and arguing for around 50$s as a b.day gift does not make any sense. cheers
AtyLeiva Posted August 20, 2022 #7 Posted August 20, 2022 2 hours ago, majali7891 said: playing with a 40k and arguing for around 50$s as a b.day gift does not make any sense. cheers $25 is max that you can get.
mktgeran Posted August 20, 2022 #8 Posted August 20, 2022 i think you need to verify your account to lvl2
Quinwuin16 Posted August 20, 2022 #9 Posted August 20, 2022 maybe this can answer your question. stake tell it on telegram…..
Zamia2001 Posted August 20, 2022 #10 Posted August 20, 2022 1 hour ago, Quinwuin16 said: maybe this can answer your question. stake tell it on telegram….. yes this is clearly answers everything thing
majali7891 Posted August 20, 2022 #11 Posted August 20, 2022 14 hours ago, AtyLeiva said: $25 is max that you can get. I know, I doubled it and even its not worth crying for buy someone who claims he played with a 40k total balance over 2 days only.. lol
zxcvv Posted September 17, 2022 #14 Posted September 17, 2022 How much do they give for the birthday bonus?
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