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WHY is this place NEVER transparent with us customers ?


Israel5

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Posted

First id just like to say ive never seen a multi million dollar company only announce certain things when it benefits THEM .. for example the watford promo has been taken off and disabled .. why not make an announcement for that ? instead some will bet it and be looking out for it if it wins. i guess i just cant comprehend the zero transparency. If stake makes a mistake its automatically blamed on everyone BUT them ... you go to live support to try and resolve an issue and all you get is copy and pasted messages.

WHY is there even live support ? anything we need an answer too we can just look up. any other problems they wont even attempt to work with you much less look into any problem.

i know theres people that have lost WAY MORE but as a customer thats lost over 15 grand i guess i just expected them to do things differently. at least ACT like you have a heart beating in your chest ? most of these people are COLD HEARTED and dont give a god damn. is stake not paying employees enough ? idk .. i dont get a lot of shit that goes on here. its growing day by day but absolutely nothing changes ..

95% of people are calling for "monthly" you think as a company when thousands and thousands want something you give it. you make your customers happy. isnt that how you run a successful business ? not here. all they care about is if the streamers are happy. thats JUST FACTS.

please dont come on here stating that im wrong. i have no hair on my tongue i say whatever i feel and the truth at all times. i like stake but it could be ran so soooo much better! 

 

just a small rant .. enjoy your day stakers and win some coins!!! 

Posted

I had no idea that they removed the Watford promotion until now when I read it here, they said that the promotion will go on for every game in the championship this season in the promotion post so I didn't think I had to check back if it was there, what a joke!
I already have my bet placed on them tonight.
You are right they need to announce things like that for us!

Posted
15 minutes ago, SPN said:

I had no idea that they removed the Watford promotion until now when I read it here, they said that the promotion will go on for every game in the championship this season in the promotion post so I didn't think I had to check back if it was there, what a joke!
I already have my bet placed on them tonight.
You are right they need to announce things like that for us!

It was valid for that season. Which already finished. Now there are other promos.

Posted
59 minutes ago, Israel5 said:

all they care about is if the streamers are happy. thats JUST FACTS

All what you have said is painfully true, and I strongly agree with the streamers part so i quoted it here.

What's happening to this website is so sad, that's why I made up my final decision to move back to my old casino instead of this one..

Will get same benefits i get here & at least i would have a chance to enter the daily wager contest and get a bite of the prize since their prizes & players wagered amounts are real (reasonable) not like here where you see 6 - 7  fake accounts on the top wagering tens of millions on daily basis which can never be true at any sense. 

unfortunately this site has became a trash can

Posted

The whole place is fucked up

Even at Stake HQ they haven't a clue what's goin on.

 

Even Eddie's PR and damage limitation agent hasn't a clue what's goin on.

He Posted this on medium (obviously on Eddie's behalf) on 29 June 2022

Nobody told the poor guy, Eddie was Kicked off Twitch many Months before this !!

https://medium.com/@edcraven22/the-twitchification-of-marketing-ed-craven-influencers-and-stake-com-e48d6432f31a

Posted
16 minutes ago, ByteMeTwice said:

The whole place is fucked up

Even at Stake HQ they haven't a clue what's goin on.

 

Even Eddie's PR and damage limitation agent hasn't a clue what's goin on.

He Posted this on medium (obviously on Eddie's behalf) on 29 June 2022

Nobody told the poor guy, Eddie was Kicked off Twitch many Months before this !!

https://medium.com/@edcraven22/the-twitchification-of-marketing-ed-craven-influencers-and-stake-com-e48d6432f31a

Well this is a direct cash-based business.. 

Saying that Him or the HQ does not have a clue on what's going on leads to one conclusion; They do not care anymore..

Either they got their stomachs full and having fun around relying on ongoing earnings Or they are dumb enough to let things run without their knowledge which i doubt..

Thy know but don't care, now their target is to assemble as much gamblers as they can from every place on earth regardless of their age.. which is obvious from the amount of streamers they are using.. one dollar from each means the business will keep providing the juice for them..

4 minutes ago, turtleslap said:

is the everton cup promotion gone too? cant find it anywhere

Everton has requested Stake to stop using their name for promoting a couple of weeks ago, it was on the news. So the answer is "yes" its gone too.

Posted

Yes, they have gotten rid of the cup promo but the Prem League promo of getting paid out if 2 goals or more. Seems like Stake has gotten rid of all the easy sports promos that can be hit. 

Posted
1 hour ago, crisulu said:

It was valid for that season. Which already finished. Now there are other promos.

What do you mean? the promotion is for this season, we are 9 games into the season...
I have a screenshot saved from when they posted it and you can see the date the promotion should be running.
 

WATFORD promotion.png

Posted
51 minutes ago, SPN said:

What do you mean? the promotion is for this season, we are 9 games into the season...
I have a screenshot saved from when they posted it and you can see the date the promotion should be running.
 

WATFORD promotion.png

Ohhhh, this one! Then yes, I mistook it with another one. And I agree with you now!

Posted

They don't care to make people happy as they know people will keep playing here regardless. Lets be honest, there are not many good alternatives to Stake.  But I think every monthly bonus should be in range of 30 days from the previous one. When they want, they can give it earlier as they did last month cuz of the stake birthday, but should not make your customers wait 40 days to get monthly. 

Posted

That's what you get when you have no true management or planning being done at any level. It is so sad to watch this website go downhill, imagine the owner co founder or whatever position naming he goes by calling his customers a bunch of apes or a bunch of caged animals in a zoo. When this website started a regular user betting .01$ was treated as a god damn billionaire walking into a real casino. These days they no longer even give a single dime about anything, support has turned into a chat bot, the way they answer any enquiry these days sounds like this "we make the rules, go f*** yourself". This platform grew because the team behind it used to actually value user and user experience, a dozen of online casinos had bonuses back then but none had the same user experience. Now we are just bots I guess

Posted

Well that's their latest message  on twitter today:

 

((Hi Twitter, I have seen an increase in comments regarding the Monthly Bonus.

The Monthly is sent around the middle of every month.

The reason this month feels longer is because I sent it early last month for the 5th Birthday.

Regards, Kevin from Finance))

 

Reading that carefully & how the words where phrased , its only complaining from the players who are claiming for the monthly and asking the to shut up.

a message with no respect to any player and telling them indirectly "Shut The Fuck Up"!!!

This shows what Stake users are no more thank pathetic Cows.  "Milk but do not mooow!!!"

28 minutes ago, cooldemos said:

That's what you get when you have no true management or planning being done at any level. It is so sad to watch this website go downhill, imagine the owner co founder or whatever position naming he goes by calling his customers a bunch of apes or a bunch of caged animals in a zoo. When this website started a regular user betting .01$ was treated as a god damn billionaire walking into a real casino. These days they no longer even give a single dime about anything, support has turned into a chat bot, the way they answer any enquiry these days sounds like this "we make the rules, go f*** yourself". This platform grew because the team behind it used to actually value user and user experience, a dozen of online casinos had bonuses back then but none had the same user experience. Now we are just bots I guess

not bots.. We are their milking Cows.. Mooooww

Posted
4 minutes ago, majali7891 said:

Well that's their latest message  on twitter today:

 

((Hi Twitter, I have seen an increase in comments regarding the Monthly Bonus.

The Monthly is sent around the middle of every month.

The reason this month feels longer is because I sent it early last month for the 5th Birthday.

Regards, Kevin from Finance))

 

Reading that carefully & how the words where phrased , its only complaining from the players who are claiming for the monthly and asking the to shut up.

a message with no respect to any player and telling them indirectly "Shut The Fuck Up"!!!

This shows what Stake users are no more thank pathetic Cows.  "Milk but do not mooow!!!"

And ppl were thanking kevin which i could not understand why.. lol ppl are so fucking dumb man.

Posted
2 minutes ago, Dcspride said:

And ppl were thanking kevin which i could not understand why.. lol ppl are so fucking dumb man.

Yes I was shocked from their replays too. some were willing to give him a blowjob 

Posted

They always tell us basically “fuck you were gonna do what we want you can leave” until we ALL come together and do something it will never change. Rich fucks that dont care anymore. And everything im saying is TRUE they can be mad all they want. They dont believe in “the customers always right” they’ll actually indirectly BLAME YOU for there faults. As soon as plat 3 comes i promise i am GONE and i hope others will follow. 

Posted
26 minutes ago, Zamia2001 said:

As soon as plat 3 comes i promise i am GONE and i hope others will follow. 

Damn dear, you will alwayscome back promise😁

This is a true statement untill people find a site that take care of you more. Untill now I didnt think that another place would but these shady stuff lately makes you wonder. 

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