any opinions welcomed {chat mute}

[madmaxx3]

Here is the appeal I made to the mod who muted me in chat, first offense, 28 days. honest appeal. what do you guys think. the mod has some personal dislike against me? the mod just enjoys wielding her power? why is it that your chance to appeal a mute is decided solely by the mod who issued it? if that isnt ass backwards please tell me what is. thanks in advance.

Posted 18 hours ago

hello, yesterday I was muted in chat and at first I had absolutely no idea why. I read all the chat rules and as far as I knew I hadnt broken any. when muted I was tipping some people in chat and having very friendly conversation. Then a friend told me I can look under notifications to see why I was muted. When I opened notifications I could hardly believe what was written there. " your muted 28 days for racism" I was so shocked. upon reflection I realized I had sent a message which read "whats up my nikka ? where have you been?" This I said to a very good friend of mine whom later told me he immediately told the mod that him and I are friends. I had no idea you cant use the word nikka in chat and so now that I know i wont ever use again in chat. for my defense I would like to explain that where Im from ,for one ,when spelled that way it is meant as a term of endearment , same as calling a friend bro. also when used in the context which i did its never taken with any negative connotation. and lastly my mother is black and I am in no way racist. Ive never not once had any issues in chat. Im always friendly and have no problems with anyone. My friend whom i was talking to said that he had no idea that you can be muted for that because he like myself know that it was not a racial slur . so to see me be accused of racism is simply not the reality. In the rules its said do not offend anyone and I argue that none took offense to it except i guess the mod. like i said i was tipping out people right at that moment and am always friendly and positive.  I apologize for breaking the rule which I didnt know was a rule and I think maybe it should be specifically in the rule list saying refrain some certain slang words as someone might be offended. I would also add that like I said Ive never had any issue in chat and never once been warned of anything and suddenly slapped with a 28 day mute as my first mute ever. and finally I was reading in the forum and I would like to share something a staff member posted . 

"No mod or CM, or Support member would mute you without a warning 1st and telling you what rule you would be breaking. "

that is from the staff member that actually wrote the rules out on this forum for all  to read.

please reconsider this rather harsh punishment for my first offense with no warning which I honestly did not know It was a rule and certainly was not being racist when i myself am half black . I wont ever use that in chat again now that i know . thank you 

Madmaxx3

here is the response to my appeal

Hello @madmaxx3 thank you for reaching out.

Racism is strictly forbidden in chat. People get warned for light offenses like spam or caps, but racism and saying racial slurs does not get warnings.

Your mute will not get reduced, as this is quite a serious offense.

I sincerely hope this does not repeat.

Hope to see you in chat once your mute ends.

Best regards, Matija!

[assersarkkinen]

nice bro

[madmaxx3]

thats your opinion? was kinda hoping for a little more. but thanks

 

[skrubreker]

Who is gonna read this?!?!

[BigDadia]

nice bro

[dupeddonk]

Seems harsh. I would've guessed they would reduce it from that appeal, but now that they told you no I think that's it.

[sleepyW]

     I agree with @dupeddonk ...I understand the firmness initially of the harsh consequence for specific rules such as racism/using slurs etc being a 0 tolerance.  (and that I 100% support) . However, that being said, isn't the entire purpose of the appeals section to be able to "review the gray area" so to speak, within certain violation instances? Where a specific case can be reviewed based on specifics & context & circumstances? I mean, i realize that in chat in the moment, mutes often need to be doled out quickly and often without a ton of review, just based purely if nothing else solely upon the speed that it moves.  

     Mods are given quite a vast spectrum of discretion when it comes to both chat, mutes, what qualifies, lengths of mute times etc.  I dont believe i've heard of there being even 1 single rule that warrants a specific "sentence" if you will that all mods are required to adhere to, which makes the majority what dictates of the consequences given/time of mute, each moderator's decision. (Though ofc I'm sure there's guidelines they follow) I think this specific case warrants a 2nd look based not only on the fact that this particular player states he has no mute history, (or certainly nothing serious such as this) but also other factors like,

#1. That word isn't actually the "real" slur. and if it was, how would this account then be allowed to be created? 

#2. Though i HAVE seen multiple other players be muted for using THIS exact word, each one of them was UNmuted within days (or even hours or less in some cases) forgive me for dragging ya in but i have to cite examples @skorupt & @Tadaaa11 ❤️ 

#3. Though being uninformed isn't a valid (and shouldn't be) excuse for breaking the rules, the truth is, nowhere in the rules does it actually say you cant use this word in place of other words (that cant actually be typed as they're blocked from chat), i can imagine difficulty enforcing a rule thats not actually IN the rules. NO racism ofc wouldnt even need to be "written" afa I'm personally concerned, however, words used in place of other words that 50% of the time are used for reasons OTHER than to speak negatively at or about someone.. Idk, honestly this feels like a stretch for me..

#4. And, finally.. Though I can't claim to know this individual that well, and certainly cannot see the things that the moderator can be it his history, his logs, or any other relevant information pertaining to this. I must say that he truly does seem genuine in his appeal, and imho I just don't feel that "throwin the book at'm" for this particular offense, it just doesn't feel proper or just. 

@MatijaUyou've grown quite the reputation for being a really great mod, and I'm very glad that you've decided to remain in chat with us vs moving right along so quickly to support like most do. I think the general consensus regarding you is that you're swift & just & fair.  You see more than most mods, however in addition to being helpful & personable, you're also kind of a "no bullshyt" kinda mod. Which I for one very much respect & admire.  I hope you'l take a moment and give this particular case a lil extra attention and hopefully see a wider perspective than you maybe had originally ❤️ 

[jungl3]

17 minutes ago, sleepyW said:

@MatijaUyou've grown quite the reputation for being a really great mod, and I'm very glad that you've decided to remain in chat with us vs moving right along so quickly to support like most do. I think the general consensus regarding you is that you're swift & just & fair.  You see more than most mods, however in addition to being helpful & personable, you're also kind of a "no bullshyt" kinda mod. Which I for one very much respect & admire.  I hope you'l take a moment and give this particular case a lil extra attention and hopefully see a wider perspective than you maybe had originally ❤️ 

What is this?

They've made the wrong decision and nobody needs to save face here.

It's binary - it's either racist or it's not. Two seconds on Google tells you it's a first name, a Japanese whisky or "you" in Korean.

@MatijaU and whoever handled the appeal - admit you were wrong and fix it. Shit happens and the initial mute was understandable, but don't double down on it and look like dickheads 🤷

[majikoins69]

1 hour ago, sleepyW said:

     I agree with @dupeddonk ...I understand the firmness initially of the harsh consequence for specific rules such as racism/using slurs etc being a 0 tolerance.  (and that I 100% support) . However, that being said, isn't the entire purpose of the appeals section to be able to "review the gray area" so to speak, within certain violation instances? Where a specific case can be reviewed based on specifics & context & circumstances? I mean, i realize that in chat in the moment, mutes often need to be doled out quickly and often without a ton of review, just based purely if nothing else solely upon the speed that it moves.  

     Mods are given quite a vast spectrum of discretion when it comes to both chat, mutes, what qualifies, lengths of mute times etc.  I dont believe i've heard of there being even 1 single rule that warrants a specific "sentence" if you will that all mods are required to adhere to, which makes the majority what dictates of the consequences given/time of mute, each moderator's decision. (Though ofc I'm sure there's guidelines they follow) I think this specific case warrants a 2nd look based not only on the fact that this particular player states he has no mute history, (or certainly nothing serious such as this) but also other factors like,

#1. That word isn't actually the "real" slur. and if it was, how would this account then be allowed to be created? 

#2. Though i HAVE seen multiple other players be muted for using THIS exact word, each one of them was UNmuted within days (or even hours or less in some cases) forgive me for dragging ya in but i have to cite examples @skorupt & @Tadaaa11 ❤️ 

#3. Though being uninformed isn't a valid (and shouldn't be) excuse for breaking the rules, the truth is, nowhere in the rules does it actually say you cant use this word in place of other words (that cant actually be typed as they're blocked from chat), i can imagine difficulty enforcing a rule thats not actually IN the rules. NO racism ofc wouldnt even need to be "written" afa I'm personally concerned, however, words used in place of other words that 50% of the time are used for reasons OTHER than to speak negatively at or about someone.. Idk, honestly this feels like a stretch for me..

#4. And, finally.. Though I can't claim to know this individual that well, and certainly cannot see the things that the moderator can be it his history, his logs, or any other relevant information pertaining to this. I must say that he truly does seem genuine in his appeal, and imho I just don't feel that "throwin the book at'm" for this particular offense, it just doesn't feel proper or just. 

@MatijaUyou've grown quite the reputation for being a really great mod, and I'm very glad that you've decided to remain in chat with us vs moving right along so quickly to support like most do. I think the general consensus regarding you is that you're swift & just & fair.  You see more than most mods, however in addition to being helpful & personable, you're also kind of a "no bullshyt" kinda mod. Which I for one very much respect & admire.  I hope you'l take a moment and give this particular case a lil extra attention and hopefully see a wider perspective than you maybe had originally ❤️ 

Very well said.