We have a bonus for you, but we won't give it to you.

[kirillgrigia]

Stake.com has been an unpleasant surprise for me lately.  I received a link to the "December Post Monthly" bonus.  I clicked on it and it just gave me an error lol.  

Support simply said that this was an erroneous mailing and scored on it.

Apparently the stake team is already celebrating in full and does not want to treat their players normally.

Inadequate wagering requirements for receiving telegram bonuses, which always go to high rollers and those who specifically promote the wager.  Then reload is mocking at $0.03 (and it is so small for everyone considering the statistics).  Now this. 

Christmas at stake.com was a success.🙁

[amniasti]

Hello you can ask stake support chat they will help you

[kirillgrigia]

16 minutes ago, amniasti said:

Hello you can ask stake support chat they will help you

Bro, I have played in different online casinos and Stake.com has the most unprofessional live chat support. 

Of course, I contacted the technical support chat with this problem, but they could not help me, they asked me to send them the full version (wtf), although they had already sent all the information in the chat, as a result, they simply left me and ended the chat.  Maybe here on the forum after reading this topic something will be decided, but I already tried it in the chat.

[Doodlexyz2]

Just gotta email or try the live support again.

 

[kirillgrigia]

32 minutes ago, Doodlexyz2 said:

Just gotta email or try the live support again.

 

Sent video them an email, we'll see what they say.

[youcheckibet]

On 12/14/2022 at 6:08 AM, kirillgrigia said:

Bro, I have played in different online casinos and Stake.com has the most unprofessional live chat support. 

Of course, I contacted the technical support chat with this problem, but they could not help me, they asked me to send them the full version (wtf), although they had already sent all the information in the chat, as a result, they simply left me and ended the chat.  Maybe here on the forum after reading this topic something will be decided, but I already tried it in the chat.

I have the complete opposite experience and have found other casinos to be unprofessional, whilst Stakes support is leaps and bounds above the rest. I am sure if you have a genuine issue it can be resolved.

[Rekan329]

 hey bro stakes support is the best one just because they didn't replied to you that doesn't mean they stop trying to fix the problem i have seen issues like that before try to ask them again