second monthly - coupon problem

[JabbaTheNit]

I saw on chat that someone else has a problem with it. 

Support will help, I thought... they communicate with copy paste panels.

 

'Your account is not eligible for the bonus in question since our system has detected some suspicious activities on it.
Unfortunately, we do not have much insight into this since a different team is in charge of security checks and due to regulatory purposes, they do not disclose any information regarding the breach.'

 

I have no idea what could be wrong, they don't give any information. (yes a read ToS). What is that 'suspicious activities'?

I have a simple question: what the heck is going on? I feel like i have been robbed.

 

[kyleanre1]

got the same problem. First they go security checks, then going to marketing then the last one was multiple accounts. I'm lvl 2 verified and 90% going plat now been playing for this acc. for almost a year this is the a first for me. I dont even have any other accounts. 

[Kituna]

49 minutes ago, kyleanre1 said:

got the same problem. First they go security checks, then going to marketing then the last one was multiple accounts. I'm lvl 2 verified and 90% going plat now been playing for this acc. for almost a year this is the a first for me. I dont even have any other accounts. 

It is time to create a new one then. I think about it since no matter how much i wager my monthly is total crap.