Jump to content

Bug! The bets I won seem to have lost.


exlance

Featured Comment

Posted

I reported the problem to evo and stake support, neither of them could help, I am writing here to contribute to the development of the site.

casino:135453323785

casino:135453805904

evo id:  #22:42:41 and #22:46:14

I won in evo, my money was reflected on stake.com, there is no problem in this regard.

however, stake.com is showing lost bets that I won.

There is a big problem with this issue, it would be helpful if you fix it.

naza.thumb.png.834bea256598d61897fe902803402386.pngnaza2.thumb.png.4b9def9bd6b095b978df7c4a2356eb1d.png

  • 2 weeks later...
  • 3 weeks later...
  • Forum Admin
Posted

Evening OP,

I've rectified this for you and credited the winnings to your available balance in the cryptocurrency you used to place these bets in. You can find 6.25 USDT credited to you.

For anyone else who has this issue, please follow this guide here:

https://help.stake.com/en/articles/5222731-reporting-issues-with-third-party-providers

Once you've followed the relevant steps in that article, reach out to our support staff. This is easy to resolve. 

Im sorry for what's occurred here :) 

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

Privacy Policy Terms of Use