Return of the king- week 1 no payout

[Jalgpall11]

@AleksandarZ Hey, my prize wasnt paid out because it was said that it was low multi. Right now it said that the multi is around 98x which is because litecoin price increased from the time that I did the bet. From pragmatic replay it also says that its actually 125x multi. Could you look into this please. Thanks in regards 

Here is the bet id 

casino:159708572483

 

[DOT2314]

The multiplier has nothing to do with the ups and downs of the coin's price.
To be eligible for this promotion, your bet must be 100X or more. 
Your bet ID shows 98.72X.

[Shaque]

The problem here is that you used ante bet, which increased your bet to 25 cents and therefore your win was under 100x even though the base bet was 20 cents. That's why the pragmatic replay shows 125x but the bet ID shows 98x as Pragmatic replays doesn't calculate the ante bet.