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Oh it's post monthly...oh wait it's a prank!


ranieroprov

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Posted

That's seems like a reasonable bonus for an active plat 5 user. Have fun.

 

Conversation with Stake.com
Started on June 23, 2023 at 01:57 AM Belgrade time CEST (GMT+0200)

--- June 23, 2023 ---

01:57 AM | ranieroprov: hi

01:58 AM | Stevan from Stake.com: Hey there! 
 
 Thank you for reaching out to us!
 
 How can we assist you today?

01:59 AM | ranieroprov: i v got 0.05$ as post monthly lol...could u check and fix it with right amount pls?

01:59 AM | Stevan from Stake.com: This bonus is usually a small one and not mandatory.

I am sorry that you are not happy with it.

01:59 AM | ranieroprov: ehm

01:59 AM | ranieroprov: let me talk with someone that is willing to check

--- June 23, 2023 ---

02:00 AM | ranieroprov: it's fixed amount per level as long u met a treshold wager with overway reached, so copy paste message trigger me quite a bit.

02:01 AM | Stevan from Stake.com: I did check and rest assured that you got the correct amount.

If you need anything else, please let me know.

02:01 AM | ranieroprov: ok so plat 5 amount is 0.05$

02:02 AM | ranieroprov: please let me spoke with some senior support.

02:03 AM | Stevan from Stake.com: You are talking with senior support and we are not able to share how is this bonus calculated due to our business policy and potential abuse.

02:04 AM | ranieroprov: i dont know you sorry, there's someone else like someone competent like idk danica / darko / aleksandra? wich are actually willing to check and fix coz it's obviously an error..

02:08 AM | Stevan from Stake.com: I am sorry that you do not know me.

As I told you before the amount you got is correct, there are many other factors involved except your VIP level.

Once again, I checked everything and I am sorry that you do not like your bonus.

02:08 AM | ranieroprov: cool, can you forward our convo to my mail pls?

02:10 AM | Stevan from Stake.com: You may download our conversation by clicking on my image:

 --Exported from Stake.com on June 23, 2023 at 02:10 AM Belgrade time CEST (GMT+0200)

 

Posted

it was that right that this happened. 

i censored all the names etc coz i don't want people to start spamming etc. but that's just show how support just blindly copy paste message, leaved few exception like @Danica @Aleksandra and some other OG . atleast that's my thought.

Good luck finding someone willing to check into your cases, and eventually get the bonuses that you deserve fixed.

right.png

Posted
14 hours ago, Snickers said:

You got your explanation on yesterday's stream.

Not for my case, Eddie sent me the right amount within minute after contacting him.

The point is that the live support are stubborn and don't even want to check things, they copy paste and you're served.

I mean, i can't really blame them fully tho, back in time support used to be trained for months and chatting during so

now everyday seems a new support pop off out of nowhere... 

Anyways I hope the other fellows that encountered my issue, with all the reason on their side will get their boost fixed.

 

Posted
2 hours ago, Zamia2001 said:

That is really weird...but i think most got super low post monthly like .05$...

DOubt it. They said accounts that got such 0.05$ amounts are supposed to be "bought or multi accounts".

  • 3 weeks later...

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