Conquer the Casino Inquiry

[giovs777]

18 minutes ago, SPN said:

Yes pay @giovs777his winnings for this or other people will just start to bet lower than the required minimum bet.
You can play hacksaw slots on lower than 10c in many currencies, CAD, IDR, TRY for example so you guys need to pay the guy that got the highest multi with 10c bet and not the ones below that.

In the slot hunt the mods are always very strict with that the mini bet is 10c, have seen people post wins with lower bets and they do not win so why would they win in this challenge?

Hope they pay you your money giovs!
 

Thank you so much!

[PokerShame]

hope you get your prize man, looking forward for a good resolution on this one. Hope stake will rule in your favor.

[Seed1234]

A very Small difference amount is work

 

[goonerhere]

On 7/2/2023 at 8:19 PM, giovs777 said:

Thank you.. I'll give some time for @AleksandarZ to reply. I know he can fix this issue as he fixed a similar issue before. If still no reply, I'll elevate it to the complaints. Thanks again.

 

[smtgboring]

Has this been fixed?

[giovs777]

17 minutes ago, smtgboring said:

Has this been fixed?

Not yet. Waiting for the results of the investigation.

[smtgboring]

Let us know how it goes pls.

[giovs777]

1 hour ago, smtgboring said:

Let us know how it goes pls.

yes. thank you.

[apox1337]

The incidents of giveaways and incorrect calculations at Stake have been happening too often lately to claim it's just a coincidence. The threads discussing these issues are becoming more frequent, and Stake's reputation is consistently losing face.Nowadays, one has to double and triple-check every giveaway they participate in at Stake. Who knows how many times it has already happened to those who didn't verify it themselves.I hope giovs777 receives his prize and additional compensation for the work done by Stake employees 😙😙😙

 

 

[giovs777]

6 minutes ago, apox1337 said:

The incidents of giveaways and incorrect calculations at Stake have been happening too often lately to claim it's just a coincidence. The threads discussing these issues are becoming more frequent, and Stake's reputation is consistently losing face.Nowadays, one has to double and triple-check every giveaway they participate in at Stake. Who knows how many times it has already happened to those who didn't verify it themselves.I hope giovs777 receives his prize and additional compensation for the work done by Stake employees 😙😙😙

 

 

Thanks bro. Appreciate it. Hoping too that I get my prize.

 

[Fernando16]

@NikolaRa any reason this hasn't been resolved?

Im sure we want some clarity before playing further challenges, because it seems pretty straightforward and the most frustrating thing for a gambler is being forced to wait weeks on end for a promo to be paid out *correctly*

[giovs777]

48 minutes ago, Fernando16 said:

@NikolaRa any reason this hasn't been resolved?

Im sure we want some clarity before playing further challenges, because it seems pretty straightforward and the most frustrating thing for a gambler is being forced to wait weeks on end for a promo to be paid out *correctly*

Thanks again, nando. Appreciate it

[NikolaRa]

We understand that you expected a higher payment considering your ranking, and we apologize for any confusion caused.

Regarding the discrepancy in prize amounts, it is important to note that the game was designed to have a minimum bet requirement of 10 cents. This means that users cannot play with an amount lower than this threshold. Consequently, the users in first and second place had the same bet amounts as you, as they were also adhering to the minimum bet requirement just in different currency.

Regarding the issue you raised about the conversion of currency to USD. It is crucial to understand that the casino has no control over the currency conversion rate. The conversion process and the resulting value are determined solely by the game provider. As such, any differences in currency conversion rates would not be the responsibility of the casino.

We regret any frustration caused by these circumstances. We strive to provide an enjoyable gaming experience for all our users, and we appreciate your feedback.