Level up have not been rewarded

[sweerhome]

Hi @NikolaRa

I already completed Level Up July 19-26 but have not been rewarded. I know the root cause, because my bet on "xWays Hoarder xSplit" is not captured, but I can show you the proof
1. casino:170004619587 mighty wild - panther
2. casino:170002958477 lava lava
3. casino:169698278644 ilogicool
4. casino:169673730212 the dog house multihold

for the xWays Hoarder xSplit, I cant show you bet ID because its not captured on my bet archieve. below the proof (snipped pls check red line & replay)
I was on 0.2 CAD with 297x multi
https://replay.nolimitcity.com/show/kukobabuzedudanogoseyugituzosaeku?device=desktop&language=en

video proof :

[NikolaRa]

Hello @sweerhome,

You can contact support for this, and they will look this up and see if they can help you. Unfortunately, I don't have the tool to check this.

 

Kind regards.

[sweerhome]

solved, thanks buddy