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Rank Up Reload Deleted


Keremvermedibi

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Posted

@Eddie @Steve  Hello I became plat 2, 3 days ago. First they did not give me the rank up bonus for that day they said there is a problem about website so they sent it after a day.Support gave me 40 dolar reload per day.Today when i open to claim reload I see 0 dolar reload when i asked support they did not give me any information. Is that a bug? If yes when you are going to solve it? If no how can I trust and deposit to stake? image.thumb.png.8641eef081e345480f5ac808687ce708.pngimage.thumb.png.ef8154b04528bbb88100985b23153497.pngimage.png.430519a35d7a8b9ca8e87a23e8599717.pngimage.thumb.png.1eaea2b5fbfa3dd690492744fa6d3413.png 

Posted

@Keremvermedib
 

Do you find the received reload from the last days in your notifications? 

The best way to do this is to search under 

settings (person icon) ->transactions -> other 

(Here you can filter by reload)

and see if you see the reload there. 
Maybe it helps  


If you have never claimed the reload, is it in the level up message? 

Posted

Maybe it helps them if they have this info (ask politely again). 
Then they can see that you had 2 times a daily reload available (which is only available on Plat2 via level up). 
 

Posted

Platinum 2 rank up bonus is 400$ + recent gameplay bonus + 28 day reload. This user clearly claimed only 2 reloads... so where are the rest 26 days? Or am I missing something?

Posted
16 minutes ago, Keremvermedibi said:

wow bro you are genius thx for solving that problem

Can you please elaborate? Can you show us the message you got when you hit your new rank....something like this plz that shows how long your reload is supposed to be?

 

image.thumb.png.8c76baca4285cefc43fa71894e60620b.png

13 minutes ago, ralfonso said:

Platinum 2 rank up bonus is 400$ + recent gameplay bonus + 28 day reload. This user clearly claimed only 2 reloads... so where are the rest 26 days? Or am I missing something?

I don't understand either...never heard of a 2day reload.....

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