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Account disabled, Please help


Shanthi786

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Posted

My platinum 2 account is disabled by stake on the pretext of "Account traded multiple times". I have changed my email from my personal email to my secondary email and after that I received message in Telegram from a scammer claiming Stake support and took access of mail and account. I reached out to stake support and provided all the proofs and got my account back. But after 5 days my account is disabled. PLEASE HELP ME GET MY ACCOUNT BACK. Please anyone guide me. The stake support says - The account in question cannot be recovered.

Posted
6 minutes ago, psighcho1 said:

You're not the first hand owner of that account aren't you?

Iam the Firsthand and the only owner of the account. I never even tried to sell my account as I see it meaningless. I have done level 2 verification way back atleast an year ago. And while getting back my account from the hacker I have even provided all the KYC documents and me holding my username and kyc document in hand. Iam ready to prove but the support isnt responding at all just saying The account isnt recoverable anymore.

Posted
1 hour ago, psighcho1 said:

But how could some "scammer" get access from your account? Why label him scammer btw and not hacker?  It seems there was some negotiation happened right there 

Sorry wrong choice of words. When I clicked a link regarding "Confirmation of changing email" from exact stake support mail he got access to my account. Fortunately the account was empty at the time.

Posted
3 hours ago, javierfg said:

why you want to recover it?

Yes bro. But apparently the support isnt listening they are just telling that the account is not recoverable. I dont know what to do. After seeing many incidents I am feeling whenever someone is nearly broke and are near to level up they do this.

Posted
50 minutes ago, Shanthi786 said:

 After seeing many incidents I am feeling whenever someone is nearly broke and are near to level up they do this.

Show us at least one incident. Just one doesn't mean many of the bat. 

They won't go broke of one players level up bonus. Not in their interest to do so and rob you of it. It's just common sense that most of the players will try to reach their level up and drain the bonus immediately and get them hooked more instantly. Basic casino 1 on 1

Also there's a slight chance you're here to complain yet not telling something here. There's 90% chance that you've actually done something against ToS and therefor your account is suspended. 

Posted
7 hours ago, ralfonso said:

Show us at least one incident. Just one doesn't mean many of the bat. 

They won't go broke of one players level up bonus. Not in their interest to do so and rob you of it. It's just common sense that most of the players will try to reach their level up and drain the bonus immediately and get them hooked more instantly. Basic casino 1 on 1

Also there's a slight chance you're here to complain yet not telling something here. There's 90% chance that you've actually done something against ToS and therefor your account is suspended. 

I completely agree with you. I have just said that out of frustration. I spent $300 just to wager 50k and now only 95k is left to hit bonus and they do this, I feel so bad. When stake released post monthly or even weekly i feel like robbed of that bonus. I dont know why people try to sell their account for just one time amount when they can have so many amazing rewards. Anyway Iam one of the 10% left who really didn't do anything wrong. According to TOS I should be responsible for what happens through my account. Then yes Iam guilty. The hacker took up my chat and told "Selling account contact @Telegram". 

 

Anyway Is there anyway to get back my account ?

  • 2 weeks later...
Posted

support doesnt do nuance real help and support they are like robots --- i believe you and u got scam by stake classic stake.... sorry man.... they have to avoid selling accounts so you got flagged.. there is no manager on stake that can make executive decisions you gotta make fuss on like 10 forum posts over months to get a small chance of it .... gl

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