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Account temporarily suspended


cSRoar

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Posted

Hi There,

I would like someone with a higher position to take a look at my case. My vip manager / stake support is not able to help me at all with this.

My account is suspended. After several mails to [email protected] and live support. I have gotten different answers each time. I got requested for some documents aswell and have delivered everything they asked. Then again i asked for more info and got an answer that my wager on a sports bet has been suspicious ?? I have been doing alot of bets on stake (I am plat 4.) and this was never the case. Now this is the respond i have been getting for the last couple of replies.

"Unfortunately the accounts team can make no changes to your account while there is a pending investigation. Please be patient."

How long more do i have to  wait for this to be resolved? How long is this investigation going to take ?? This is been going on since 8/31/2023..

I'd like to get this sorted out.

Kind regards,

cSRoar

 

Posted

I have only this account that i mainly use. Maybe had an other account in the past but that was a long time ago. Don't think that has anything to do with this.

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