Question regarding the [$2,500] Perfect 10 | Week 113| Sports

[pigglywiggly]

I have a question regarding this promo, why i only got $8.52, i have 100x+, i should have an additional reward of 50$. 

sport:120518928

 

[Malenaa]

I also cant claim claim?  I think my post is eligible i have 7 match and 10x sport:121646444 @SanjaT

 

[SanjaT]

Hello @pigglywiggly and @Malenaa,

thank you for reaching out to us.

There was an issue with the coupon, but it is fixed now.

@pigglywiggly you have been credited with an extra prize.

@Malenaa you can claim your coupon now.

My apologies for the inconvenience.

Kindest regards,

@SanjaT 

[jackkk04]

Hello @SanjaT Same for me as well. Can you check? 
sport:120322382

[pigglywiggly]

@SanjaT Thank you very much. You have a wonderful day. Happy Holidays!!!

[SanjaT]

Hello @jackkk04,

Thank you for reaching out to us.

Unfortunately, you are not able to claim the coupon because you are not eligible for the prize. You posted an early bet. 

For [$2,500] Perfect 10 | Week 113 Promotion, only bets posted after 12/11/2023 are eligible. Your bet was placed on 12/10/2023.

Kindest regards,

@SanjaT

[crypto0055]

I have won x351 odds with bet 5$ . Why i cant claim the bonus?

[Faris]

3 minutes ago, crypto0055 said:

I have won x351 odds with bet 5$ . Why i cant claim the bonus?

Hi,

You have not participated in any forum challenges in the last week. You will receive your prize next week for this week's challenges. 

Regards