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Posted

So I can't get a hold of any support I've wagered 268,000$ and I'm halfway gold. Support cut my bonuses to. 05 cents a week kinda silly they do me like this

Anyway to get me in contact with support seems that's been cutoff for some time

Posted

Just wondering what kind of support exactly are you looking for? 

Your total wagered has nothing to do with recent wager which in fact impacts your weekly and monthly bonuses.

Posted

What is Your recent wager? Weekly/montlhy? And did you create another account for some reason? Because they cut bonus is this case.

Posted (edited)

I stopped depositing some months ago when my bonus was cut down to a nickle all of a sudden. A support started ignoring me I've had an account for 5 years. Guess their loyalty isn't the same

 

8:30 AM 8/26/2023

0.00004612 btc

Bonus

7:50 PM 8/21/2023

0.00126410 btc my last decent bonus no explanation no reason no live support no response to emails

No new account same one

Confirmed

11:35 PM 1/5/2024

18.22130080 matic

Confirmed

5:46 AM 12/6/2023

0.46990688 ltc

Confirmed

10:40 AM 9/22/2023

0.00035040 btc

Confirmed

6:20 AM 8/28/2023

0.00096364btc

Confirmed

11:44 AM 8/19/2023

0.00094414btc

Confirmed

11:58 PM 8/18/2023

0.00086380btc

Confirmed

7:17 AM 8/18/2023

0.00101121btc

Confirmed

12:59 AM 8/15/2023

0.00064789btc

Confirmed

1:06 AM

These were my deposits prior to the slashing of bonuses and cut off of support 

I pretty much had almost daily deposits for years. And just dropped like I had no loyalty at all. Ask away I can provide anything you ask

Sat Sep 19 2020 22:32:49 GMT+0000 (Coordinated Universal Time),0.0027394,btc my very first deposit and there's hundreds more

Edited by Gdaddy3315
Posted

Some response an explanation why my bonus went from 30 a week to a nickle when I don't stop depositing. That I actually deposited daily almost. Like why they cut it all out. Is that to much to ask

Oh I guess so, I shouldn't wonder after years of dumping my money here. Same thing when suddenly your bank only deposits partial amounts of your check. Oh that's right to much to ask huh

To be able to contact support, to not be ignored by support to have a manager talk to me, to not be treated like a dog. I don't know I've lost enough money over the years from some courtesy 

Oh that's right to much to ask. I'm having to resort to using a forum and post my business here, so I can be belittled by people such as yourself

 

I mean I can post all my deposits as far back as April maybe you can tell me why suddenly my bonus was cut to a nickle

Posted

Dude are you talking about weekly and monthly bonuses? Those all depend on your recent wager so if you’re not depositing and playing much anymore of course you’re not gonna get 30 dollar weekly and monthly’s anymore. 

Posted

So apparently nobody understands anything. First regular daily btc deposits got 30$btc 8/21/23. 8/26/23 bonuses dropped to a nickle. Keep in mind I'm still daily depositing. Since 8/26/23 I've gotten a nickle each bonus. Can't contact support, either thru email or live support, there is no live support option. Nobody has explained anything. Can't get an explanation for anything. Understand that. I can provide almost daily btc deposits records and wagers, no explanation for bonuses dropping to a nickle. Don't know what is going so hard to understand. I simply want an explanation a support person to explain. My bonus monthly and weekly went to a nickle I've had an account since 2020. $268k wagered. Just stopped, support will not respond by email or live chat. Understand 

Posted
6 hours ago, dawid-m said:

Time to run away... The vip hosts give you for more wager and more loss, half of the reloads what I have gotten last week. It's enough.... 

VIP Host is another great marketing tactic by stake. In regular casinos VIP Hosts provide countless benefits. At Stake they offer nothing outside of a daily reload that is again just a small loss rebate. I’ve lost tens of thousands in just the past two months alone and asking for a bonus from my host is completely pointless. I only get a copied and pasted response written by chat GPT. 
 

stake in 2024 vs stake in 2021/2022 is night and day. 

Posted

You dont get it. Historic wager doesnt mean shit. My friend has a platinum 4 account with millions wagered in the past, he gets some cent weekly and 1$ monthly as well because he stopped playing. All the matters is RECENT gameplay, thats it. There is no base amount for vip levels anymore, they cut that 1 year ago.

 

Posted
6 hours ago, Gdaddy3315 said:

I'm talking regular live support. And ni response here either. It's pointless for sure

You don’t understand the whole process.

 

no one cares about your level or deposits.

 

You can deposit 1.000 usd and if you don’t manage turns around a lot your bonus will be small anyway.

 

it makes sense you don’t play enough, you don’t get much with stake currently if your wager is bellow 20k a week your bonuses are nothing.

 

and stop harassing support team . You should use your brain there guys are support .

 

marketing team is responsible for bonuses and they can’t give a one toss about you or talking to you .

 

so , yes you want too much. To be honest, you are gold one of many basically you are nobody so they will not bother to explain.

 

 

 

 

 

 

Posted
On 1/8/2024 at 7:49 PM, Tanzero99 said:

do you have more than one account

No, why would I do that? there's no benefit for that. There's no bonus system for deposit or anything

On 1/8/2024 at 10:42 PM, Snickers said:

You dont get it. Historic wager doesnt mean shit. My friend has a platinum 4 account with millions wagered in the past, he gets some cent weekly and 1$ monthly as well because he stopped playing. All the matters is RECENT gameplay, thats it. There is no base amount for vip levels anymore, they cut that 1 year ago.

 

Ok so what part of bonuses coming regularly then just stopped even tho I was still depositing and wagering daily? Do you think I don't know the process? It was the sudden stop and no ability to contact support. No obvious reason, or explanation. Jesus Christ. Like in all this I just wanna talk to support in hopes of understanding. I don't expect all back bonuses, smh. It's been obviously said since the first post, no support for me. In hopes of talking to them. But since that's not happening. This is where I can bitch and moan.

Posted
On 1/8/2024 at 7:49 PM, Tanzero99 said:

do you have more than one account

No I have 1 account have always only had 1 account. What benefit would 2 accounts be here? Theres none. Except having to wager and deposit twice as much to get any form of bonuses. Makes no sense I'm not a simple minded person but thanks for attempting to help

On 1/8/2024 at 10:42 PM, Snickers said:

You dont get it. Historic wager doesnt mean shit. My friend has a platinum 4 account with millions wagered in the past, he gets some cent weekly and 1$ monthly as well because he stopped playing. All the matters is RECENT gameplay, thats it. There is no base amount for vip levels anymore, they cut that 1 year ago.

 

And actually you don't get it. No support....that's what I'm trying to accomplish more then anything. The ability to contact support. I don't have it. And they could either explain it or say piss off. But no way to contact support. No response to emails. Nothing. Do I matter them. No, I know this. But it's kinda ridiculous to just be cutoff when Ive done nothing that I know of. Thanks for your help also

Posted
12 hours ago, Gdaddy3315 said:

No I have 1 account have always only had 1 account. What benefit would 2 accounts be here? Theres none. Except having to wager and deposit twice as much to get any form of bonuses. Makes no sense I'm not a simple minded person but thanks for attempting to help

And actually you don't get it. No support....that's what I'm trying to accomplish more then anything. The ability to contact support. I don't have it. And they could either explain it or say piss off. But no way to contact support. No response to emails. Nothing. Do I matter them. No, I know this. But it's kinda ridiculous to just be cutoff when Ive done nothing that I know of. Thanks for your help also

If they ignore you they have a reason for that. Most likely you insulted them or something.

Posted (edited)
On 1/13/2024 at 3:25 AM, goldenboxed said:

dumb af, you stopped playing/deposit basically that's why your bonus are dropping

Obviously you can't read or make since of text words or comprehension of thoughts. Guess you missed the continued deposits. I left the dates and times and amounts to suddenly just stop. It's really that hard to comprehend text words.

On 1/13/2024 at 3:36 AM, Snowgigi374 said:

I mean when your last deposit was in August you won’t have any bonuses in January … 

 

Pay attention, your saying the same shit everyone else did, and not reading or comprehension of already stated text. Duh I know this stuff man. I'm talking continued deposits continued withdraws continued wagering for almost 2 months and then I stopped depositing. Thanks for your help also. And know I'm getting frustrated because idiots arent actually reading before responding. Id almost rather just talk to a wall of stake support that's not gonna respond then to get the same duh my name is magoo responses. 

Edited by Gdaddy3315

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