Nainisandy Posted January 9, 2024 #1 Posted January 9, 2024 Hi Nikola, As per the Multi I got which is 347.20X on "5 Frozen Charms Megaways", I must be in top 20 but to my surprise it says "Bonus cannot be found or is unavailable". Hope it will be rectified and my coupon will be released ASAP. I am Level2 Verified also. Below are the Screenshots of my Winning which I posted on Page number 18, Post 439 on Sunday at 05.49AM as well as the One which doesnt show My name in the list. casino:200414614789
Moderator Faris Posted January 9, 2024 Moderator #2 Posted January 9, 2024 Hi, The bet ID in the screenshot and the bet ID you posted are different. This is probably why your entry is not accepted as valid. But let's wait for Nikola's answer This is what your placed bet looks like. You have posted a Bet ID from Stake Originals (Diamonds game).Regards
Community Manager NikolaRa Posted January 9, 2024 Community Manager #3 Posted January 9, 2024 Hello @Nainisandy, Unfortunately, you have posted the bet ID for the wrong game, and while running this promotion through our program, it has registered your bet ID as the wrong game. Promotion rules state that you should post valid bet ID for the promotion. Please be more careful with your posts. Kind regards.
Nainisandy Posted January 9, 2024 Author #4 Posted January 9, 2024 But I posted the correct Screenshot which is correct as you can clearly see that happened due to the confusion. 3 hours ago, NikolaRa said: Hello @Nainisandy, Unfortunately, you have posted the bet ID for the wrong game, and while running this promotion through our program, it has registered your bet ID as the wrong game. Promotion rules state that you should post valid bet ID for the promotion. Please be more careful with your posts. Kind regards. Btw If we are talking about Only RULES to be followed the 1st RULE says, Post Ur bet "AND" a Screenshot of the Bet, which means those all who did not post BOTH are also not eligible...
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