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Withdraw blocked for a month no update


jefferyepstein

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$43k Being Held In Account For about a month.

 

I have been playing on stake for over 3 years am Platinum 6

 

On 1/27 my account was randomly placed on suspension and was directed to reach out to accounts.

 

After reaching out to accounts team they said i was suspected of breaching TOS and specifically multi accounting and once i send in proper KYC Verification documents my account would be unsuspended ( At the time I am level 2 verified with multiple 5 figure withdraws )

 

After submitting the correct paperwork i was instructed to send in i was immediately hit with a random investigation " into one of the bets I had placed " and was told no further information would be provided and I would be updated once the investigation has been completed.

 

It has been about a month now with no update. After emailing them for updates weekly I was informed to stop reaching out they would not be going " back and forth " and an update would be provided once available ?

Don't know how much more patient I am suppose to be...

Stake_ Online Casino & Sports Betting - Play & Bet Online - Google Chrome 2_16_2024 4_32_13 PM.png

Your account has been suspended - terpvvs@gmail.com - Gmail - Google Chrome 2_16_2024 5_11_36 PM.png

Re_ Stake account suspension - terpvvs@gmail.com - Gmail - Google Chrome 2_16_2024 5_13_06 PM.png

Search results - terpvvs@gmail.com - Gmail - Google Chrome 2_16_2024 5_13_51 PM.png

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