yosrback Posted March 26, 2024 #1 Posted March 26, 2024 https://stake.com/sports/home?iid=sport%3A143598495&modal=bet I find myself deeply frustrated and perplexed by a recent experience on Stake. After eagerly placing a bet with accepted odds, I was shocked to discover that my winning wager had been inexplicably removed without any notification. What's most baffling is that this seems to occur only when I secure a significant win, leaving me to wonder about the fairness and consistency of the platform's practices. Upon reaching out to support for clarification, I received a disheartening response indicating that my bet had been rejected without any specific reason provided. This lack of transparency is deeply concerning, especially considering the substantial number of bets I've placed on the platform without encountering such issues, except when I stand to win big. Furthermore, the frustration is compounded by the fact that I've been eagerly awaiting the opportunity to utilize the free 3 odds parlay that I've been promised, only to be met with disappointment and uncertainty. It's bewildering to think that out of over 50,000 users, it appears that I am the sole recipient of such treatment. This leaves me questioning whether there are underlying reasons for singling out my bets for removal. While the refund of my money is appreciated, it pales in comparison to the anticipation and excitement I felt upon G2's rare loss. I had eagerly anticipated sharing this victory with my friends, only to be met with disappointment and frustration. Moving forward, I implore Stake to provide more comprehensive explanations for bet rejections and to ensure that such incidents are communicated to users in a timely manner. Additionally, I urge them to consider offering compensation or bonuses to mitigate the inconvenience caused to loyal users like myself. As someone deeply invested in sports betting, I value fairness and transparency above all else. This experience has left me questioning whether Stake truly prioritizes these principles.
kuns420 Posted March 26, 2024 #2 Posted March 26, 2024 Yes he had shared this on the chat too and as it showed win. Bet cancelled and he got his bet money back. Please remove a solution for this as this is not how bets should work. We beleive Eddie and stake removes a solution for this right away .
Shadowsx1177 Posted March 26, 2024 #3 Posted March 26, 2024 Damn stake has become from one the best online casinos to the worst, the treatment of player's lately is very unsatisfying.
nightjdp Posted March 26, 2024 #6 Posted March 26, 2024 @EdwardPlease address this very eloquent post from @yosrback. Thank you in advance from the sports betting community
Aq9390 Posted March 26, 2024 #8 Posted March 26, 2024 @Edward @yosrbackDid the support give you a logical explanation for this mishap? Clearly the bet placed is a win and I dont see any reason for it to be voided and refunded. Eddie should look into this.
someonesomewhr Posted March 26, 2024 #9 Posted March 26, 2024 there is a ton of issues when it comes to support. They send you here and there. make you wait and all. Most of times there responses are worse than auto responders. more often than nought they don't even know the right things.
yosrback Posted March 26, 2024 Author #10 Posted March 26, 2024 @Aq9390Support Said "There is nothing we can do about it."
kazanovasafy Posted March 26, 2024 #11 Posted March 26, 2024 This is unacceptable to do this to a guy that bet on dialy basis .. have to pay him .. @yosrback they have to do something about it ... I fully support u brother
avslots1 Posted March 28, 2024 #13 Posted March 28, 2024 The best thing that could happen here is that they credit you with the prize as shown by your winning bet, they should take care of the user, lately it feels like things are done wrong and that they have forgotten us. Unfortunately, the Stake sports betting provider is characterized by how bad it is, not to mention how EXPENSIVE it is to bet on Stake. Best of luck!
yosrback Posted March 28, 2024 Author #14 Posted March 28, 2024 @avslots1 Thank you for support brother
ronay Posted March 28, 2024 #15 Posted March 28, 2024 8 hours ago, avslots1 said: A melhor coisa que pode acontecer aqui é que eles creditem a você o prêmio mostrado pela sua aposta vencedora, eles deveriam cuidar do usuário, ultimamente parece que as coisas estão erradas e que eles se esqueceram de nós. Infelizmente, o provedor de apostas esportivas Stake é caracterizado pelo quão ruim é , sem falar no quão CARO é apostar no Stake. Boa sorte! I agree, the stake provider is terrible. It crashes, does not confirm the bet and does not provide decent markets.
matisspaz Posted March 28, 2024 #16 Posted March 28, 2024 Some time ago for me i had a bet where one of my events had some issue with odds starting from lets say 12:00 to 12:05 as said by support , and they paid it out as odds of 1.00. I had placed the bet at 11:50 and don’t know why it was adjusted if the time frame was not the fault one. Didn’t receive 100$ on that bet because of it
chris10chris Posted March 28, 2024 #19 Posted March 28, 2024 On 3/26/2024 at 6:45 AM, Shadowsx1177 said: Damn stake has become from one the best online casinos to the worst, the treatment of player's lately is very unsatisfying. bro u are right, this site is the biggest joke out there right now i am amazed people actually play here + mods are the worst i ever had to encounter on this site thinking they are gods or something its ridicolous
yosrback Posted March 29, 2024 Author #22 Posted March 29, 2024 Thanks for your support guys I appreciate it hope Eddie see it <3
TTMalte Posted March 29, 2024 #23 Posted March 29, 2024 you could use some more adjectives but nice effort
yosrback Posted March 29, 2024 Author #24 Posted March 29, 2024 @TTMalte English is my 3rd language :'(
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