Update Regarding Promotion Payout

[Aditya0703]

I had made several bets on the matches of the IPL out of which i have won 10 of those bets and according to the Sportsbook Promo 'Indian Premier League - Predictor Competition' I am eligible for the weekly prize since i was able get 10 correct predictions from any round which were as follows along with the betting id of each prediction :

1. Delhi Capitals vs Kolkata Knight Riders on 29th April 2024 (Betting Id 157,695,804)

2. Lucknow Super Giants vs Mumbai Indians on 30th April 2024 (Betting id 158,091,838)

3. Chennai Super Kings vs Punjab Kings on 1st May 2024 (Betting Id 158,902,129)

4. Sunrises Hyderabad vs Rajasthan Royals on 2nd May 2024 (Betting id 160,109,912)

5. Mumbai Indians vs Kolkata Knight Riders on 3rd May 2024 (Betting Id 160,912,394)

6. Royal Challengers Bangalore vs Gujarat Titans on 4th May 2024 (Betting Id 161,754,283)

7. Punjab Kings vs Chennai Super Kings on 5th May 2024 (Betting id 162,281,698)

8. Lucknow Super Giants vs  Kolkata Knight Riders on 5th May 2024 (Betting id 162,982,984)

9. Mumbai Indians vs Sunrises Hyderabad on 6th May 2024 (Betting id 162,982,984)

10. Lucknow Super Giants vs Sunrises Hyderabad on 8th May 2024 (Betting id 165,332,827)

 

I have checked the terms and conditions of this promo and have verified that I have not violated any of the terms that will make any of my bets void or make me ineligible. I have not received any update regarding the issue to me so therefore I would like to know when i will be receiving my rewards. My account's username is 'Aditya0703'. Please tell me what can i do about this issue. 

[NatasaC]

Hello @Aditya0703, thank you for reaching out.

 

Feel free to contact our support team via email to [email protected]

They will assist you further.

 

Kind regards,

NatasaC