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  • Community Manager
Posted
22 minutes ago, Ghostnipple said:

Thanks for the clarification. Its great that rules are driven by community demand, I didnt know that there is a process for formal consultation with players.

Is there somewhere I can read more details about this consultation process. 

thank you for your time

When I say "demanded by the community", I mean "the transgression happened too many times that we HAD to add this rule"; if community behaves properly, there is no need to impose the rules; if there are problems, especially repetitive ones, we have to sanction it and react properly, the moderation team/CMs/Support 😇

  • Community Manager
Posted
On 2/20/2021 at 4:30 PM, Ghostnipple said:

 

So to summarize the current situation regarding chat rules.
The rules listed in the forum which players are referred to are the official rules but may also not be valid as some are outdated. The Stake team create rules as and when they see fit to do so. These rules are not published anywhere and players may or may not be notified about the rule change until they break one.

Would that be an accurate summary?

I appreciate the clarification as it helps avoid misunderstanding.

To summarize the situation: 

 

The official rules are listed on chat, the short version of it. This topic is linked to it if you wish to read the Rules in depth as well as the sub-rules and clarification on them. 

 

This topic is regularly updated when any change that upper management decides to apply is done. So make sure to check it from time to time, the opening post of it. The changes don't happen so often, but the revision has to be every few months in case the situation on chat demands it. 

 

So the post you found about the alts is outdated, it is on this thread, but the official rule is in the opening post, the one that is official and applicable from now on. 

 

I am not sure where the confusion is here. No mod or CM, or Support member would mute you without a warning 1st and telling you what rule you would be breaking. As a mean of precaution, check this topic once every 2 months, in case anything is changed, but as I mentioned, this is not done too often, and we are not in obligation to send any updates on what is changed. I don't recall State sending the updates of its Constitution to each citizen when new law is applied. For one simple reason, you should be a reasonable human being/adult aware if you are breaking the law and differentiating right from wrong. If one is not, by all means, the list is here to remind you of what is okay and what is not 🤓

 

Peace out! ✌️

  • Community Manager
Posted
21 minutes ago, Ghostnipple said:

No confusion at all. I identified a problem, took the time to consider a proposal that addresses the problem, sent it to you. The official rules were changed, in line with my proposal and published for all. End result: the Rules are improved and further confusion and conflict is avoided, everybody benefits.

regards

Ghostnipple

Oki-doki, glad we clarified it all, just check this topic from time to time, but we really don't tend to change this too often, it was maybe improved twice in the past year, so they are usually fixed, and official as they are now 😇

Take care! 🍀

Posted
27 minutes ago, Ghostnipple said:

Yes I often look for the adult chat room at stake, there is one on Primedice.

 

Not exactly at is, cause maybe to crate an adult chat for every language its hard, just as universal rule for all the chats beacause i prefer to can use my native languge spanish.

  • 2 weeks later...
Posted
16 hours ago, Alberliza said:

Good afternoon Bojana, my daughter has a verified account and even though we are not in the same house we take mute as a double account, I would like to know if there is a possibility for her and me to play and use the chat without problems, I see husband and wife doing this and nothing happens, thank you in advance for your answer.

Best thing to do is be open amd up front to support. Another thing is you both can't be in chat rooms at the same time. It is to prevent coin farming and is fair that they ask of this. I have seen it done but under these rules and being honest with support can go along way...stay green!

  • 3 weeks later...
Posted
On 2/22/2021 at 3:28 PM, Bojana said:

I am not sure where the confusion is here. No mod or CM, or Support member would mute you without a warning 1st and telling you what rule you would be breaking.

This literally just happened.. no warning.. one week ban for something I can't even find in the chat rules. And it was one statement I made, not repeated. I've no issue with following rules, and if given a warning, that would not have been an issue.

But a ban, after no previous bans, no warning, nothing stating my action was not permitted.. not really on. While I entirely respect the decisions of the moderators (literally after defending them in the forum yesterday:)) I think they also need to treat users with a bit of respect. Literally 'you shouldn't do that in chat' would have sufficed.

Anyway, will lodge my appeal as per process.

But for the sake of everyone, I do think some sense needs to be applied to overseeing the rules. There's breaking the rules willingly, and then there's just ignorance when a rule seems to be 'unwritten'. 

  • Community Manager
Posted
On 3/26/2021 at 2:17 PM, Dave1280 said:

This literally just happened.. no warning.. one week ban for something I can't even find in the chat rules. And it was one statement I made, not repeated. I've no issue with following rules, and if given a warning, that would not have been an issue.

But a ban, after no previous bans, no warning, nothing stating my action was not permitted.. not really on. While I entirely respect the decisions of the moderators (literally after defending them in the forum yesterday:)) I think they also need to treat users with a bit of respect. Literally 'you shouldn't do that in chat' would have sufficed.

Anyway, will lodge my appeal as per process.

But for the sake of everyone, I do think some sense needs to be applied to overseeing the rules. There's breaking the rules willingly, and then there's just ignorance when a rule seems to be 'unwritten'. 

Heya there 😊

Has your appeal been reviewed and sorted, please? 🙏

  • 1 month later...
Posted

Can you Unmute me ? I got muted for exposing Scammers like @JVLIVS , @Ggolly , who texed me externally through Telegram and ask me to loan them money ! @Jvlivs = $75 , @Ggolly = $400 who when i asked them to return the loans back they deleted the chat history conversation  and disabled me on Telegram ! guess what i have their conversation word by word saved anyone who needs proof as well i can send u the complete history of conversation . 

Can you Unmute me ? I got muted for exposing Scammers like @JVLIVS , @Ggolly , who texed me externally through Telegram and ask me to loan them money ! @Jvlivs = $75 , @Ggolly = $400 who when i asked them to return the loans back they deleted the chat history conversation  and disabled me on Telegram ! guess what i have their conversation word by word saved anyone who needs proof as well i can send u the complete history of conversation . and I was muted for being toxic on chat ! is this fair ??????? 

  • VIP Host
Posted
3 minutes ago, LiveLucky777 said:

Can you Unmute me ? I got muted for exposing Scammers like @JVLIVS , @Ggolly , who texed me externally through Telegram and ask me to loan them money ! @Jvlivs = $75 , @Ggolly = $400 who when i asked them to return the loans back they deleted the chat history conversation  and disabled me on Telegram ! guess what i have their conversation word by word saved anyone who needs proof as well i can send u the complete history of conversation . 

Can you Unmute me ? I got muted for exposing Scammers like @JVLIVS , @Ggolly , who texed me externally through Telegram and ask me to loan them money ! @Jvlivs = $75 , @Ggolly = $400 who when i asked them to return the loans back they deleted the chat history conversation  and disabled me on Telegram ! guess what i have their conversation word by word saved anyone who needs proof as well i can send u the complete history of conversation . and I was muted for being toxic on chat ! is this fair ??????? 

Hello there! 

Actions that happen outside of our site are not our concern. So, what happened to you on Tg is not our problem, not our responsibility. You're an adult, capable of making your own decision and that is what you did. Remember, what happens outside of the chat, must stay there. Also, this is not the place for this. The appeal section is for those who are muted. 

Best regards! 

Posted

i m muted by you ! are you gonna unmute me or no ? 

I got no respect for human beings like you @Tamara not even 1% as a matter of fact Keep me muted for life ! i ll make sure this action of yours for taking side of scammers doesnt go un-noticed ! you think u r some big shot here ! U aint it . 

  • VIP Host
Posted
6 minutes ago, LiveLucky777 said:

i m muted by you ! are you gonna unmute me or no ? 

I got no respect for human beings like you @Tamara not even 1% as a matter of fact Keep me muted for life ! i ll make sure this action of yours for taking side of scammers doesnt go un-noticed ! you think u r some big shot here ! U aint it . 

I explained you all nicely and you keep being disrespectful, that is what got you here. Alright, do what you must. Best of luck! 

Posted

listen to me once n once for all ! IF i throw your bone in front of my neighborhood dogs they wont even spit on it . You know why ? cause u r just some rat . i aint got time to even waste on women like you ! go good luck yourself i m taking this matter way further than you ever imagine ! you will gonna pay for it . 

  • Moderator
Posted

If you have become a victim of a scammer or something similar, then it would be most correct to report this to the live support chat and provide evidence. But in no case do this in the general chat. And as Tamara said above - This is not the place to discuss about mutes

Posted

Hi @Tamara

I made a joke which was blown out of proportion based on stuff thats were said before your shift, which lead to me sarcastically say id take a permanent mute. 

 

Well i see you have given it to me. 

Can my appeal be approved? I think its unfair seeing one person's statement and not others. Then getting muted with no warning or questioning about it? 

  • VIP Host
Posted
On 4/29/2021 at 4:54 PM, Sghood said:

Hi @Tamara

I made a joke which was blown out of proportion based on stuff thats were said before your shift, which lead to me sarcastically say id take a permanent mute. 

 

Well i see you have given it to me. 

Can my appeal be approved? I think its unfair seeing one person's statement and not others. Then getting muted with no warning or questioning about it? 

Write an appeal and we can discuss this matter ---- https://forum.stake.com/board/174-appeals/

  • Community Manager
Posted
14 hours ago, Skaberlaberhey said:

is it allowed to curse? or even say swear swords about stake? I do see a lot of people doing that. 

As long as you are not slandering Casino, doing it in caps or swearing at someone else, we don't have a strict restriction on this 🤓

Site is 18+, not a church yard, and we would never impose such a harsh rule. 

Hell, we all swear sometimes, don't we? (some of us more than we should, perhaps, lol) 😁😁😁

So, as long as one doesn't exaggerated and spread negative energy, this is tolerable 🙏👌

11 hours ago, kazzim said:

If I self muted for a month from using chat am I still able to send/receive tips ? @Bojana

Unfortunately no, sorry 😐

You can still receive tips, but despite mute being self-requested, all the chat features, including tipping, would be disabled for you until the muted period expires, this is just how the mentioned feature works 😉

Posted
46 minutes ago, Bojana said:

As long as you are not slandering Casino, doing it in caps or swearing at someone else, we don't have a strict restriction on this 🤓

Site is 18+, not a church yard, and we would never impose such a harsh rule. 

Hell, we all swear sometimes, don't we? (some of us more than we should, perhaps, lol) 😁😁😁

So, as long as one doesn't exaggerated and spread negative energy, this is tolerable 🙏👌

Unfortunately no, sorry 😐

You can still receive tips, but despite mute being self-requested, all the chat features, including tipping, would be disabled for you until the muted period expires, this is just how the mentioned feature works 😉

@Bojana Thx very much for information ....I asked  bcz I need to Tip some users from time to time ....otherwise they forget my very existence ....haha :))

Posted
3 hours ago, Bojana said:

As long as you are not slandering Casino, doing it in caps or swearing at someone else, we don't have a strict restriction on this 🤓

Site is 18+, not a church yard, and we would never impose such a harsh rule. 

Hell, we all swear sometimes, don't we? (some of us more than we should, perhaps, lol) 😁😁😁

So, as long as one doesn't exaggerated and spread negative energy, this is tolerable 🙏👌

Unfortunately no, sorry 😐

You can still receive tips, but despite mute being self-requested, all the chat features, including tipping, would be disabled for you until the muted period expires, this is just how the mentioned feature works 😉

Well this should also point towards moderators as well. I don’t appreciate being banned 09APR21 for “Promoting Twitter” and “Cheating Stake’s Referral System”. I also don’t appreciate being cussed at by moderators and them letting their buddies run my name into the ground while I’m banned and not there to defend myself. This didn’t concern 7opnotch and he shouldn’t have opened his mouth about how much of an “idiot” he thinks I am. And a moderator should deescalate situations, not add gasoline to the fire.

Stake has the transcripts and knows I said NOTHING about Twitter. Stake ALSO knows that me closing an account and signing under a different person is not “cheating the system” and SURELY not illegal.

“Promoting Twitter” and “Trying to cheat Stake’s referral system”. LIES. I know you have transcripts. I have screenshots. This was highly unprofessional and an abuse of authority, and I feel that Eddie should speak to him about it.

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  • Community Manager
Posted
3 hours ago, xPPx said:

Well this should also point towards moderators as well. I don’t appreciate being banned 09APR21 for “Promoting Twitter” and “Cheating Stake’s Referral System”. I also don’t appreciate being cussed at by moderators and them letting their buddies run my name into the ground while I’m banned and not there to defend myself. This didn’t concern 7opnotch and he shouldn’t have opened his mouth about how much of an “idiot” he thinks I am. And a moderator should deescalate situations, not add gasoline to the fire.

Stake has the transcripts and knows I said NOTHING about Twitter. Stake ALSO knows that me closing an account and signing under a different person is not “cheating the system” and SURELY not illegal.

“Promoting Twitter” and “Trying to cheat Stake’s referral system”. LIES. I know you have transcripts. I have screenshots. This was highly unprofessional and an abuse of authority, and I feel that Eddie should speak to him about it.

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EFFE1D6A-A21F-4136-8FC1-6BC784C07692.jpeg

For such inquiries, please, make sure to make an appeal, and the mod who muted you would review it, while you can also ask the assessment by a few mods too, if you consider the situation towards you was unfair and have arguments to defend yourself, as you mentioned above 🙏

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