After losing thousands and thousands everyday, I finally have a decent day and cant get my withdrawl....
This is what they message me when I withdrew.... I want my withdrawl not a sorry excuse.... When purchasing/depositing it seems to go instantly everytime... I guess its not the same way in withdrawls...
Hi there
Apologies for the interruption, we just wanted to update you on your recent redemption request.
At the moment, our hot wallet for this currency is temporarily running low. The good news is we’re actively refilling it right now, and your redemption will be processed automatically as soon as funds are available, which won’t be long!
This is a standard part of how our system operates when handling high volumes, and there’s absolutely nothing to worry about. Your tokens are completely safe and securely held in our system.
In most cases, redemptions are processed almost instantly, and we’re sorry for the brief delay this time.
If you need this resolved urgently or want to explore other options depending on the currency or network, just reply to this message, we’re here to help.
Thanks so much for your patience and understanding!
Been Hour... and still no updates....