nachovillarreal

vilean

Hey, I'm waiting for a bet on an Esports match getting settled. It's been an hour. It feels like i'm back gambling in 2018, when bookies didn't settle bets for a while. I talk with customer support, as they say "sorry" and offer no real help, and just blame it on odds providers. It's happened to me many times in the last month. The sportsbook isn't quality anymore. It feels like this website only takes care of the casino, and sportsbook is just a feature. Stake has been making many changes, on the UI, on the odds provider, on the support side of the sportsbook, and all of them feels like a downgrade. The UI is just worse, why do i have to click 2 times on the website to look at "my bets" now? Why when I want to bet a parlay, I see an awful little screen that looks like a mess? Why every time I speak to support, it feels AI generated offering absolutely no help and just reading the TOS of the website as if I can't do it myself? Stake used to look way better than their competitors, but now I really don't think so anymore. Hopefully, Sportsbook will be taken care of more than it's being taken care of right now.

Hey, the lines on major sports have been closed the whole day. I've never seen this happen before, and to me, it feels incredibly unprofessional for a huge platform like Stake to have problems like this. I can't use one of the main features of the platform which is cash out, because they don't offer lines. It's also the weekend, so a lot of people are trying to bet, and have fun. Just some feedback since the platform is making a lot of changes on the sportsbook side of it, and tbh it feels worse and worse everyday.

hell ya