hdonut1
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hdonut1 got a reaction from EzMaxerIRL in Bonus not credited after 72 hours (Requirements met on April 22)
Hi Mods,
I'm posting here because Live Support and Email Support haven't provided any updates regarding my bonus. I received a promo email on April 21 to "Deposit $40 and wager $40 to unlock a $10 bonus."
Here are the facts:
Deposit: ₱2,500 on April 22 (Transaction ID: 1294924140)
Wager: ₱2,500 on April 22 (Sports Bet - Table Tennis)
Status: It has been over 72 hours. The 48-hour crediting window has long passed.
I've met all the requirements and provided screenshots to support multiple times, but I keep getting template replies to "be patient."
Can a Moderator please look into this and escalate it to the promotions team?
Username: misasoupd
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hdonut1 got a reaction from KaiZidan in Bonus not credited after 72 hours (Requirements met on April 22)
Hi Mods,
I'm posting here because Live Support and Email Support haven't provided any updates regarding my bonus. I received a promo email on April 21 to "Deposit $40 and wager $40 to unlock a $10 bonus."
Here are the facts:
Deposit: ₱2,500 on April 22 (Transaction ID: 1294924140)
Wager: ₱2,500 on April 22 (Sports Bet - Table Tennis)
Status: It has been over 72 hours. The 48-hour crediting window has long passed.
I've met all the requirements and provided screenshots to support multiple times, but I keep getting template replies to "be patient."
Can a Moderator please look into this and escalate it to the promotions team?
Username: misasoupd
.thumb.jpeg.86f259b049506809e64f0eda0c810c76.jpeg)