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The most absurd part of the whole thing is how they demand and encourage people to wager in order to get bonuses, and in the other hand ban them for claiming the very bonuses they were told they were entitled to and earned by meeting the required conditions. You really have to be twisted to do something like that.

I just received an email stating that I’ve been banned from social media bonuses. I asked customer support (who were actually quite nice), and they told me a "back-office" department handles this; the explanation given was that I had received "disproportionate" bonuses but there was no mention of my disproportionate losses. If they had actually checked my account history as they claimed, they would have noticed that I had just ranked up entitling me to rank-up bonuses and that I had wagered heavily and made quite a few deposits. It makes absolutely no sense to require people to wager in order to qualify for bonuses, only to ban them for actually meeting that requirement. Sure, it’s only a seven-day ban, but when it’s completely unjustified and arbitrary, even an hour is too much. Especially since I very rarely claim Telegram bonuses only the ones from Eddie's stream where strangely I got the ban. I hope that "back-office" department read this and they are going to check my account to unbann me from that ban who was totally unfair.

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