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Your account will no longer be eligible for the displayed Stake bonuse


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Posted (edited)

I just received an email stating that I’ve been banned from social media bonuses.
I asked customer support (who were actually quite nice), and they told me a "back-office" department handles this; the explanation given was that I had received "disproportionate" bonuses but there was no mention of my disproportionate losses.
If they had actually checked my account history as they claimed, they would have noticed that I had just ranked up entitling me to rank-up bonuses and that I had wagered heavily and made quite a few deposits.
It makes absolutely no sense to require people to wager in order to qualify for bonuses, only to ban them for actually meeting that requirement.

Sure, it’s only a seven-day ban, but when it’s completely unjustified and arbitrary, even an hour is too much.

Especially since I very rarely claim Telegram bonuses only the ones from Eddie's stream where strangely I got the ban.

I hope that "back-office" department read this and they are going to check my account to unbann me from that ban who was totally unfair. 

 

Edited by gatts1aa
correct mistake

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