MisguidedGamer

I withdrawed an amount of rs 10000 from stake on 1st of February 2026, I didn't receive the amount on my account and hence raised a complaint to support after 3 days. Where I was redirected to mail the stake finance department. I mailed them and told them that I havent received the amount on my account. They asked me to provided my bank statement, which I did. First they took around 3 days to respond me and then I got a mail saying that the payment has been credited to my account and provided an UTR number. Then they told me if I havent received the amount in my account they told me to contact my bank. I told them clearly that I havent received the amount and also provided the bank statement which doesn't include any such UTR number. Then I also contacted my bank and asked them to check the amount if I have received with the UTR number provided. The bank clearly told me that there was no amount transferred to my account with the provided UTR number and after that I asked my bank if it is possible to track the fund with the UTR number provided by the stake finance team. My bank clearly told me that they can't track the funds with the UTR number provided since it was an UPI transaction UTR number. Now I have been mailing the stake finance team stating the same thing that my Bank has told me . Still I get the same reply from the stake finance team stating that "the amount has been credited from our side , please contact your bank and ask them to trace the amount" . I keep replying that my Bank can't do anything regarding it and has asked to contact you guys.. I always get the same reply saying that " all details have been provided by us , please refer to previous mail" Now me being a platinum III VIP member of stake, I am getting this treating. Where I am not getting my Own money which I have withdrawn and now am being ignored. Tell me what to do next if my Bank can't do anything and most importantly stake people have decided to ignore my case. Where I am continuously providing with all the details and documents stating that I havent received the funds. Also more than Rs 15000 INR has been stuck while depositing in stake. Guess I have to leave stake if this keeps on happening and if my case doesn't get resolved.

its so frustrating bro. I have been waiting since so many days.

I withdrawed an amount on 1/3/2026 at 9: 44pm ist. I didnt received the amount. Hence I was asked to wait for 3 business days. I waited for 3 business days and still havent received the amount yet. The customer support only says we cant do anything have patience, your funds are safe, you will receive it. And when I ask a estimated date . They never give me one and just say that they cant say anything. Is this the support I get.

My Grandma who is no more 🥲 stake id: Gamer1996

Resolved

Hi! Below are the details regarding the above post. 1. Stake username: Gamer1996 Time spent on chat daily (average): I usually spend around 4–6 hours daily in chat, sometimes more on weekends. I’m active at different times of the day, which helps me connect with a wide range of users. 2. What is the job of a moderator? A moderator’s job is to keep the chat safe, welcoming, and respectful for everyone. This means enforcing rules fairly, guiding new users, preventing spam or disruptive behavior, and encouraging positive conversations. A good moderator also sets the tone by being approachable, helpful, and professional. 3. Why do you want to become a moderator on this chat? I’ve enjoyed being part of the Stake community, and I’d like to contribute more by helping maintain a friendly and fair environment. I believe I can handle responsibility calmly, treat everyone with respect, and ensure that users feel comfortable and valued in chat. It’s also a chance for me to give back to the community I spend a lot of time in. 4. Have you ever been warned, muted, or banned? No, I’ve always followed the rules and tried to lead by example in the chat. 5. Have you ever been a moderator on any other platform? Yes, I have experience moderating online communities and group chats. I learned how to deal with different situations, from handling rule violations to calming down heated conversations. That experience has taught me patience and fairness. 6. Are you prepared to work at nighttime? Yes, I’m flexible and prepared to work at nighttime whenever needed.

sport:418881110 Stake Id: Gamer1996

The amount has been successfully transferred from my Binance account; however, it has not been deposited into my stake account. It has happened already 3 times before today. However, when I texted the Live support, they replied and resolved the issue. Now, for the last 1 hour, my deposit is stuck, no reply from Live support, I have sent so many texts. Please help me with it.