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So on the 18th I had a epic day and was up 10k I went to withdraw and I surpassed one of my deposit limits to my wallet so the transaction got reversed. For some reason it got sent back as a new deposit of over 9k. I was confused by this point and go to withdraw to another wallet, it wasn't working. All of a sudden live support contacts me and says I can not with draw my funds with out wager 20%. They told me they saw that the withdrawal for reversed but since it was a " new deposit" there is no other way. How can this be? I thought. You think that after spending so much time and money with there site I would see a little more courtesy. This was unfair. It was also unfair that when trying to sort it out with live support I was transferred to 3 different support reps, so confusing. All in all I'm very upset. I want my 1800 dollars. I emailed support as well. No response. Watch out for this every one!

  • 1 year later...

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