itsalphaese Posted August 10, 2024 #1 Posted August 10, 2024 @SanjaT @NikolaRa I don’t understand why you guys are actively deleting my forum posts when all I’m doing is asking for help. This is so disrespectful from your end. I just made a post asking for help since it’s been 48 hours and you guys just deleted the post? Deleted Post : https://stakecommunity.com/topic/102394-this-is-quite-disappointing-48-hours-and-support-refuses-to-help/#comment-2178549 Hi @SanjaT @NikolaRa I am requesting help and assistance from you and you deleted my post? It’s been 48 hours since I’ve posted a live support request and not one customer support agent has had the decency to help out or even respond on my ticket. i don’t understand why you’re deleting my posts when all I am is asking for help. i don’t appreciate this sort of service or coverup, it is beyond me that you actually deleted my post. Original Post : it’s been 48 hours I haven’t received the funds or reply from support despite emailing them and replying on the ticket. I don’t understand why you guys are being super shady and flaky about this but I would appreciate some help. Thank you!
Community Manager SanjaT Posted August 10, 2024 Community Manager #2 Posted August 10, 2024 Hello there @itsalphaese, Thank you for reaching out to us again. As you have already mentioned, your post, and my reply are here: https://stakecommunity.com/topic/102290-withdrawal-in-local-currency-and-support-pending-for-more-than-28-hour/#comment-2177889 We cannot help you on Forum with your issue, unfortunately, you will have to wait for the response from the Support team. I have already explained that you should not send more than one message, since it will only increase your waiting time. Thank you for your patience. Best regards, Sanja
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