Jump to content

[HELP] STOP deleting my support forum posts - this is so shady


itsalphaese

Featured Comment

Posted

@SanjaT @NikolaRa I don’t understand why you guys are actively deleting my forum posts when all I’m doing is asking for help. This is so disrespectful from your end. I just made a post asking for help since it’s been 48 hours and you guys just deleted the post? 

IMG_4731.thumb.jpeg.1cc9b1eb58e4d71bfa14fcabb567cfd1.jpeg

IMG_4732.thumb.jpeg.45504487dc858a390c30987618cc718b.jpeg

Deleted Post : https://stakecommunity.com/topic/102394-this-is-quite-disappointing-48-hours-and-support-refuses-to-help/#comment-2178549
 

Hi @SanjaT @NikolaRa I am requesting help and assistance from you and you deleted my post?

It’s been 48 hours since I’ve posted a live support request and not one customer support agent has had the decency to help out or even respond on my ticket.

i don’t understand why you’re deleting my posts when all I am is asking for help.

i don’t appreciate this sort of service or coverup, it is beyond me that you actually deleted my post. 
 

Original Post

 

 

it’s been 48 hours I haven’t received the funds or reply from support despite emailing them and replying on the ticket. I don’t understand why you guys are being super shady and flaky about this but I would appreciate some help.

Thank you!

  • Community Manager
Posted

Hello there @itsalphaese,

Thank you for reaching out to us again.

As you have already mentioned, your post, and my reply are here: https://stakecommunity.com/topic/102290-withdrawal-in-local-currency-and-support-pending-for-more-than-28-hour/#comment-2177889

We cannot help you on Forum with your issue, unfortunately, you will have to wait for the response from the Support team.

I have already explained that you should not send more than one message, since it will only increase your waiting time.

Thank you for your patience. 

Best regards,

Sanja

 

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

Privacy Policy Terms of Use