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donalddraper

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Posted

Please explain to me why the alt lines for NBA Player Props have been absolutely destroyed? The highest or lowest is just 3 or 1.4? when there were 6.5 to 1.04 odds available @AleksandarG 

You saw the response people are giving against this horrible decision. What is going on with stake? The customer support gives me rude replies anyway. Give me a legit response if you genuinely respect your customers?

Posted
1 minute ago, AleksandarG said:

Hello @donalddraper,

Thank you for reaching out to us.

It's best to reach out to Live Support and they will assist you further.
If you are not able to contact them via Live Chat, you can send an email to [email protected]

Kindest regards,
@AleksandarG

I have reached out to them. They haven't given me a genuine response and they keep blaming the odds provider. I get the rudest replies from them. Why can't you explain to me the reason for this horrible change that has been made. There is literally no respect for the customers and no explanation while removing important, major markets. 

  • Community Manager
Posted

Hi again,

Unfortunately, that's out of my jurisdiction and that's why I suggest reaching out to the support team.

I'm sure they always do their best to provide you with the best possible response.

Cheers! 🍻

Posted

Can @MarkoDmexplain this situation to me? People are withdrawing from this book because of this. It's making NBA unbettable. We need atleast higher lines if not lower lines for player props, to bet on a player's double double, triple double, first basket. No unders, just overs if anything. This is actually making NBA unbettable. Do not hide this because he is sportsbook support and i want an answer. 

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