Weekly and Monthly bones Issue.

[Raohiteshg]

I opted for self-execution for 3 months to take a break from gambling. Before getting self-executed myself I waged for about 7000$ CAD. My issue is that after self-execution I tried to get my monthly bonus but it kept telling me the bonus was unavailable. So is there a time limit to clam weekly and monthly bonuses? If yes whats the time limit?

[wuaile098]

Guys what happens if I’m playing all of a sudden my money was at 234.99 and then it turned to 189.69 then it turned back to 237.00 and then 79.99 and then 89.9 then. Back to 79.99

[Raohiteshg]

Contact chat support they are very quick in response. Check your bet history, but I would recommend chat support. 

[GahlotKshitiz]

Sorry but unfortunately you can't claim your bonus now

[Raohiteshg]

1 minute ago, GahlotKshitiz said:

Sorry but unfortunately you can't claim your bonus now

Do you know what's the time period to claim it.

[GahlotKshitiz]

No brother , but unfortunately after self execution , it's impossible 

[Raohiteshg]

ok thank you

[wuaile098]

18 minutes ago, Raohiteshg said:

Contact chat support they are very quick in response. Check your bet history, but I would recommend chat support. 

I did and they said to stop gambling until I TELL THEM it’s been resolved like WTH 

im plat 3 almost 4 like im 6 percent away and they tell me this 

[Raohiteshg]

I know it's frustrating, sorry to hear that but the best suggestion I can give is to change your password.