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Posted

I made a deposit of ₹49,999 on February 21, 2025, at 7:08 PM IST using the bonus code "estake" for a 200% deposit bonus (₹99,998). However, the bonus has not been credited even after more than 24 hours.

 

 

After depositing, I waited 30 minutes, but no bonus appeared.

Since I didn’t receive the bonus, I started playing with my deposited amount.

I won and lost money multiple times but managed to recover my balance by 11:00 PM.

By 11:30 PM, I lost my entire deposit, and I still hadn’t received my bonus.

I sent two emails to Stake Support at 10:28 AM and 12:37 PM on February 22, but received no response.

I never attempted any withdrawals from my account before the bonus was supposed to be credited.

I Need Immediate Assistance

This is a huge amount (₹99,998 bonus), and I need this issue to be resolved as soon as possible. Since support has not responded to my emails, I am posting here to escalate the matter.

 

Please check my account and provide a resolution at the earliest. Let me know if any further details are required.

 

Thanks,

Stake Id - Aaravstakee

  • Community Manager
Posted

Hello @AaravStakee,

Thank you for reaching out to us!

Unfortunately, we can't assist you with this.
Support team has many tickets but they're doing their best to respond to everyone as quickly as possible.

Thank you for your understanding.

Kindest regards,
@AleksandarG

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