Reload Reset pending for 6 days (VIP Host: Mikey)

[Kamesh]

Hi Support,

Mikey is my VIP Host and he used to respond in under 5 hours to help me with anything including resetting the reload.

But I'm trying to reach him to reset my reload for the last 6 days and with no response.

I also saw in kick (5 days ago) that it is his last stream for a long time (Not sure what that means).

If he is still with Stake, I appreciate him to help me reset my reload and send my vault for the missed claims.

If he is unavailable to serve his VIPs, then I sincerely request Stake to find someone and reassign us to the new host.

He has been such a wonderful host, but can I have someone help me here.

Thanks

 

[oustouragaming]

Hello
Contact the technical support department, they may help you with this matter

 

good luck.

[BaccaratBoy]

1 minute ago, Kamesh said:

Hi Support,

Mikey is my VIP Host and he used to respond in under 5 hours to help me with anything including resetting the reload.

But I'm trying to reach him to reset my reload for the last 6 days and with no response.

I also saw in kick (5 days ago) that it is his last stream for a long time (Not sure what that means).

If he is still with Stake, I appreciate him to help me reset my reload and send my vault for the missed claims.

If he is unavailable to serve his VIPs, then I sincerely request Stake to find someone and reassign us to the new host.

He has been such a wonderful host, but can I have someone help me here.

Thanks

 

Contact live support and see if you can get in touch with a backup or emergency VIP Host.

You got lucky with getting Mikey, congrats.

[Kamesh]

I have contacted live support but they are asking me to wait for the host to respond, but I have let them know this is very strange of Mikey not responding for 6 days ... they still continued to ask me to wait. That is why I've created this to see if it will get any traction.

[BaccaratBoy]

Did you ask specifically to be assigned to a back up or emergency VIP host? I would specifically ask and let them know that you do not appreciate or like wasting money when this could be easily resolved at their discretion.

[Snickers]

Why don't you just contact the official backup host?

[Kuschelyoshi]

Same Problem. Normally Mikey is great and fast. Reached Platinum V few days ago but got no response. Saw that he read my messages on tg, but no answer. :(

[Kamesh]

Live support just doesn't want to acknowledge that Mikey is not responding ... They cannot reassign me to another VIP host and asking me to wait for Mikey's reply ... I've Lost hope

[Asif52]

14 minutes ago, Kamesh said:

Live support just doesn't want to acknowledge that Mikey is not responding ... They cannot reassign me to another VIP host and asking me to wait for Mikey's reply ... I've Lost hope

I also won a giveaway & i got to know he pays the prize of those giveaways. Support just telling me to wait. If mikey is taking some time off then they can atleast assign his duties to someone else.

[Kuschelyoshi]

Unfortunately you can see that they don't really care about the players. What speaks against simply having the bonus or reload written down by someone else? In a normal company you can't tell the customer that you have to wait indefinitely. the customers then go somewhere else. very very bad support.

[Kamesh]

It's been a week since my last reload claim and I just gave up asking the support ... it just keeps moving from one agent to the other with same response ..... Entire thing is very shady .... If any of you get lucky then let me know .. until then good luck.

[Kuschelyoshi]

Got a Message that I have a new vip host.

[amantoppo]

Hlo I can't get the welcome BONUS and deposit bonus 

[mzest]

Bro check your TG you have backup host too. Contact your backup host

[Downloaded]

Try @VIPBackup_Host 

[RoyalSteeze]

Say a prayer for him buddy he’s undergoing a surgery. 

[SHfardin]

it should be solved soon