We want a chat Moderator in hindi

[rajxtiwari]

 

 

Dear Support Team,

 

I am writing to bring to your attention a delay in receiving the refund for a failed transaction. Below are the details for your reference:

 

Transaction ID: 2502908329

 

Date: 3rd March 2025

 

Amount: ₹779.99

 

User ID: paragxraj

 

 

The transaction has been marked as failed, yet I have not received the refund in my account. It has been approximately 6–7 days since the transaction, and this delay has caused significant inconvenience.

 

I kindly request you to investigate this matter on priority and ensure that the refund is processed at the earliest. For your convenience, I have attached a screenshot of the transaction details.

 

Looking forward to your prompt resolution.

 

Bes

t regards,

Parag Raj

 

[FilipTa]

Hello @rajxtiwari,
Thank you for contacting us. 

Please contact our support team at [email protected], and they will assist you as soon as possible.
Keep in mind that sending multiple emails may slow down the process of resolving your issue.
Please be patient.

Regars, 
@FilipTa
Community Manager Team