Silver level up bonus

[HELLOBOU3]

I reached silver level 2 days ago and yet to be contacted by any of the vip manager.

Mailed over 10 times and not even a single response.

It’s so disheartening from stake not expected. 
Its been over 48 hours and no vip manager contacted for level up bonus.

It was so important for me i need to fill my fees from that money. Shame!

[Antttii]

Dont mail them but use the support chat on site 😅

[IvanaBe]

Hello!

Thank you for reaching out to us! 

Please ave some more patience, I am sure your host will reply to you as soon as possible! 

Thank you and good luck! 

Kind regards.

[HELLOBOU3]

@Antttii response from support chat

@IvanaBe I have been patient from past 48 hours but it’s not the way how much more should I wait? It only takes 5-10 mins to get contacted by host after the level up but in my case it’s been over 48 hours , why?

[IvanaBe]

Hello, again!

I know you are patiently waiting to get your bonus and rest assured you will.
Currently, our support team is experiencing a high volume of requests.

Thank you for your understanding.

[Antttii]

8 hours ago, HELLOBOU3 said:

@Antttii response from support chat

@IvanaBe I have been patient from past 48 hours but it’s not the way how much more should I wait? It only takes 5-10 mins to get contacted by host after the level up but in my case it’s been over 48 hours , why?

If youre from india then they allways have issues 😅

[HELLOBOU3]

More than 55+ hours still no contact from vip manager and no replies of any mail. This is really sick……