Hey, how do i get Eddies contacts?

[ramtinzlatan9]

I’ve uploaded well over 100 documents for Level 3 verification, many of which should meet your criteria. Despite this, my verification is still being rejected. I have made alot of verfications over the year and none of them has ever been a issue. 

I made a $400 deposit which I now can’t withdraw due to wagering requirements — requirements I can’t fulfill because my account remains restricted. On top of that, I’m unable to withdraw any of the affiliate earnings I've generated, even though those funds are unrelated to the deposit. 

Every time I contact support, I get the same generic response with no real help or clarification. It’s incredibly frustrating and feels like I’m being stonewalled despite doing everything by the book. I told them i can screen share everything so you see my documents are real. I got bank statement and bank reference letter from the bank and even that is not working. municipality bill, or government tax letter also got rejected.

Please someone that is a mananger or something in stake help me.

 

My account is ramtin24 and im plat 5

[Erdem98765]

There may be a discrepancy between your own information and the information you uploaded. Did you try to take a photo with your ID and send it to them? Did they explain exactly why they rejected you? 

[ramtinzlatan9]

@Erdem98765 im verified level 1 and 2 so thats fine. 

this is their answer: 

The document you provided to verify the address appears suspicious.

Our recommendation is to submit monthly transactions or a card bank statement.


they say nearly same thing on every thing i uppload. And i give them that, thats also rejected. Same thing over and over again. Ive done this like 100 times now. 3 weeks straight

[MladenS]

Hello @ramtinzlatan9

Thank you for contacting us.

 

Unfortunately we cannot assist you with this here on Forum, please contact support one more time and try to explain the issue the best you can, I am sure they will be able to help.

 

Best regards.

[ramtinzlatan9]

@MladenS please help me. can i get connected to you? ive explained like 300 times same answer all the time