Helfie Posted September 26, 2018 #1 Posted September 26, 2018 Every time I try to do anything on Stake I am first greeted with the window that i have to change my seed. When I press the button to get a server seed it says "You dont have permission to do that", and when i try to type my own it says again "You dont have permission to do that". I've already deposited into the site, but I cannot do anything with it, if I try to play a game I get the same message. I cannot even write in the chat. Please fix this, also live support doesnt work. Almost feels like a scam at this point.
eldrindcm Posted September 26, 2018 #2 Posted September 26, 2018 You can also reach Stake Support via e-mail: [email protected]
Helfie Posted September 26, 2018 Author #3 Posted September 26, 2018 You don’t happen to know a fix for this issue or do I have to go through email?
Support Katarina Posted September 26, 2018 Support #4 Posted September 26, 2018 Hey there. We apologize for the inconvenience. What should help is to log out and then log back. In case the issue persists after this as well, just clear cache and cookies and log back in. There should be no problems after that.
Helfie Posted September 26, 2018 Author #5 Posted September 26, 2018 Hello. i have done both of those, I have logged in on my mobile phone and my desktop computer. The same problem still persists.
VIP Host Jelena Posted September 26, 2018 VIP Host #6 Posted September 26, 2018 Hello. The mentioned error appears when your account is either muted or banned. Please, contact us on support if you need any detail explanation.
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