I dont get the early lvl up bonus.

[GamingGuy]

So Stake decided to not give me the early lvl up bonus. Even tho im plat 5 and have 60%. 
 

my host told me, she would only pay me 25% when i reach 75%.

 

Im Alltime -160.000$ on stake and annual about -12.000 and they still refuse. They dont even want to give me atleast 25%. 
 

Its crazy how these Hosts lie about this new programm that its only for people that just reached p5 not long ago. My friend reached p5 before me and got 50% early up bonus and he is in alltime profit.

 

So at the End of the day. Stake lost a customer to other casino sites where i will play from now on.

 

Good luck at doing your two classes society.

 

greeetings‘nn

[hemant640]

bro I do not about early level up bonus 

[GamingGuy]

Just now, hemant640 said:

bro I do not about early level up bonus 

Its a new program they have.

[roedelkroete]

Same here..  first host said:

"Yes — this is part of the latest update on the platform, just released a few days ago 😊 It’s called the “Advanced Deal” or “Bespoke Bonus,” and it was previously available only to Diamond-level users.

In short, once the user reaches 10% on their progress bar, they are eligible to receive a portion of the Diamond I level-up bonus in advance — so they don’t have to wait until they fully reach Diamond I to start enjoying the rewards."

Few hours later she changed her mind and said  : 

"Based on your current activity, you’re not eligible for one just yet.

However, here’s what I can offer: once you reach 30% on your progress bar, I’ll be able to credit you the first 10% of your level-up bonus in advance. After that, additional portions will be available at each 10% milestone.

Just a quick reminder—when you eventually reach Diamond I, you’ll receive only the final 10% of the level-up bonus, together with the first 20%."

Is this how you treat long-time customers, by frustrating them? It seems like different rules apply to different people. I already completed the required wager for that portion, I don't get what’s the issue?

In general, offering steps like these is a good idea, since the higher tiers demand both time and a significant amount of wagering. But on the other hand, much better communication and transparency are needed — otherwise, people end up feeling misled and frustrated.