Galchenyuk94 Posted September 22, 2025 #1 Posted September 22, 2025 (edited) I took a live bet on over 14.5 in baseball game, it was clearly listed as 9 innings on live betting, The odds reflected a 9 inning game. They played only 7 innings due to darkness. The rules are extremely clear for live bets that all matches must play the full 9 innings. Proof match was listed for 9 innings. They voided this losing ticket correctly and refunded the money here : But they decided to just settle my much bigger bet a loss. I've been patiently waiting an hour to have this corrected and am getting absolutely nowhere, Support is just telling me they forwarded it and won't even acknowledge the clear grading error. I am seriously considering switching sites if this isn't fixed, This is legit a scam and imagine if I happened to bet 5k on this or something. This is extremely scary they can do this. I will update this thread if they correctly fix it. UPDATE #1 This is the responses I am getting and I have been very patient already for an hour + Still no progress at all or real update. Edited September 22, 2025 by Galchenyuk94 lexxiluxx4 1
Galchenyuk94 Posted September 22, 2025 Author #2 Posted September 22, 2025 (edited) 5 minutes ago, veselin86 said: I was voided, but this guy loss. Why? Thank you for replying about your situation. They graded every other bet except mine correctly, Both of our bets were live bets on a 9 inning game. They cancelled your loss for it being 7 innings but stole my money. Absolutely crazy. I seriously don't feel safe to bet on Stake right now, If they will do this they can just steal money whenever they want. UPDATE : support is trying to tell me the bet will stand as it was a 7 inning game. Despite the fact the official league website is showing the match was called early due to weather at 7 innings which would make it void. Why would it be Final result 7 innings postponed due to weather if it was a 7 inning game? I was also watching the stream and the announcer explained this was why it was called early.. This is crazy. Link : https://www.wbsceurope.org/en/events/eurobaseball2025/schedule-and-results Edited September 22, 2025 by Galchenyuk94 lexxiluxx4 1
bomb93 Posted September 22, 2025 #3 Posted September 22, 2025 (edited) The game been postponed cause of weather. As stated Edited September 22, 2025 by bomb93 lexxiluxx4 1
Galchenyuk94 Posted September 22, 2025 Author #4 Posted September 22, 2025 2 minutes ago, bomb93 said: The game been postponed cause of weather. As stated Scammed lol, insane. lexxiluxx4 1
bomb93 Posted September 22, 2025 #5 Posted September 22, 2025 The fact that it was 7 innings or not doesn't change the fact that the game end result is 'game postponed due to weather conditions'. Every other games of this event was played on 9 innings. We have the information of the website as much as they do. Game is postponed not done. lexxiluxx4 1
Galchenyuk94 Posted September 22, 2025 Author #6 Posted September 22, 2025 14 minutes ago, bomb93 said: The fact that it was 7 innings or not doesn't change the fact that the game end result is 'game postponed due to weather conditions'. Every other games of this event was played on 9 innings. We have the information of the website as much as they do. Game is postponed not done. They are telling me its confirmed 7 innings but providing no proof at all. The only "proof" they have is this. They are saying because it shows 7 innings here this means it was a 7 innings match lol... But we know this isn't true because the other game today was called in the 5th inning due to Mercy rule and only shows 5 innings, but it certainly wasn't scheduled for 5 innings. This is absolutely crazy. @Edward @Steve @Mikey Can someone please help me, This is clearly incorrect and I've hit a complete stonewall with support. lexxiluxx4 1
Sportsbook Support MarkoDm Posted September 23, 2025 Sportsbook Support #7 Posted September 23, 2025 Hello, @Galchenyuk94. According to the official website of the competition, the match was indeed scheduled for 7 innings, as you can see below: Considering that your two bets were pre-match bets, they've been settled according to the final score, and both were correctly settled as losing bets. As for this, the gadget below, please note that the Stake sportsbook contains content provided by Third Party Providers. This includes information related to sports scores and analytics. Stake is not responsible for, does not endorse, and makes no representation either expressly or impliedly concerning the Third Party Content provided on our platform. You rely on Third Party Content completely at your own risk, as stated in our sportsbook rules. https://stake.com/policies/sportsbook#General lexxiluxx4 1
Galchenyuk94 Posted September 23, 2025 Author #8 Posted September 23, 2025 (edited) 8 hours ago, MarkoDm said: Hello, @Galchenyuk94. According to the official website of the competition, the match was indeed scheduled for 7 innings, as you can see below: Considering that your two bets were pre-match bets, they've been settled according to the final score, and both were correctly settled as losing bets. As for this, the gadget below, please note that the Stake sportsbook contains content provided by Third Party Providers. This includes information related to sports scores and analytics. Stake is not responsible for, does not endorse, and makes no representation either expressly or impliedly concerning the Third Party Content provided on our platform. You rely on Third Party Content completely at your own risk, as stated in our sportsbook rules. https://stake.com/policies/sportsbook#General @MarkoDm My bet was not prematch, it was live bet, it was placed in the 2nd inning when the score was 4-1 so that's absolutely false and it wasn't graded correctly, live bets must complete full match per rules especially for over/under bets it states it right in your rules. I've also already proven that the website box score just shows how many innings was played because if you look at the other game I've posted above it was called in the 5th inning due to a mercy rule and the website just shows 5 innings but it wasn't scheduled to be a 5 inning game. The proof is directly above your reply showing this. This game was not scheduled to be a 7 inning game, it was scheduled to be a 9 inning game, my bet was a live bet not prematch and should be voided. I was watching the video feed and the announcer even said this 9 inning game is going to be called at 7 innings early because of darkness and weather. So it absolutely was incorrectly graded and you've said my match was pre when it wasn't lol You guys absolutely scammed me, and keep pushing a lie narrative that it was 7 inning game because of the box score which I've already proven above beyond a shadow of doubt means nothing. Now you are saying it was a prematch bet when it wasn't. I hope everyone is seeing this. It's either theft or incompetence and either one is equally scary. Edited September 23, 2025 by Galchenyuk94 lexxiluxx4 1
Xylber Posted September 24, 2025 #9 Posted September 24, 2025 Hello, I didn't watch the game, so maybe I'm wrong: Could it be that the game was suspended early due to darkness, but still considered valid as a "regular" game? If this is the case, the score could be considered final and the game completed. According to the rules of the same tournament in 2024 (I haven't found the 2025 rules), the game can be considered regular if 7 complete innings have been played (and other conditions). Pages 22 and 23 of this PDF (official website): https://static.wbsc.org/uploads/federations/278/cms/documents/9405b186-7d2f-503d-83b3-a1e91fd302a0.pdf --------- But I don't know why the inconsistency of voiding the first bet. lexxiluxx4 1
Sportsbook Support MarkoDm Posted September 24, 2025 Sportsbook Support #10 Posted September 24, 2025 19 hours ago, Galchenyuk94 said: @MarkoDm My bet was not prematch, it was live bet, it was placed in the 2nd inning when the score was 4-1 so that's absolutely false and it wasn't graded correctly, live bets must complete full match per rules especially for over/under bets it states it right in your rules. I've also already proven that the website box score just shows how many innings was played because if you look at the other game I've posted above it was called in the 5th inning due to a mercy rule and the website just shows 5 innings but it wasn't scheduled to be a 5 inning game. The proof is directly above your reply showing this. This game was not scheduled to be a 7 inning game, it was scheduled to be a 9 inning game, my bet was a live bet not prematch and should be voided. I was watching the video feed and the announcer even said this 9 inning game is going to be called at 7 innings early because of darkness and weather. So it absolutely was incorrectly graded and you've said my match was pre when it wasn't lol You guys absolutely scammed me, and keep pushing a lie narrative that it was 7 inning game because of the box score which I've already proven above beyond a shadow of doubt means nothing. Now you are saying it was a prematch bet when it wasn't. I hope everyone is seeing this. It's either theft or incompetence and either one is equally scary. My apologies, they were live bets indeed, but that doesn't change the fact that the match was scheduled for 7 innings. A baseball match is usually scheduled for 9 innings, but in some instances, can be scheduled for anywhere between 5 to 8. Matches don’t need to play for the full number of scheduled innings for the result to be considered official. lexxiluxx4 1
Galchenyuk94 Posted September 24, 2025 Author #11 Posted September 24, 2025 51 minutes ago, MarkoDm said: My apologies, they were live bets indeed, but that doesn't change the fact that the match was scheduled for 7 innings. A baseball match is usually scheduled for 9 innings, but in some instances, can be scheduled for anywhere between 5 to 8. Matches don’t need to play for the full number of scheduled innings for the result to be considered official. Can you provide any proof it was scheduled for 7 innings? Because I provided proof that the box score showing 7 innings doesn't matter if you compare it with the other game above. I was watching the game and it was stated it was a 9 innings game called early due to darkness and weather. The odds of the match also reflected 9 innings as the over/under offered was a crazy high number for a 7 inning game Id just love to see some actual proof it was scheduled prematch to be a 7 inning game because I've yet to see that, all I've seen is a box score which again doesn't prove anything lexxiluxx4 1
Sportsbook Support MarkoDm Posted September 24, 2025 Sportsbook Support #12 Posted September 24, 2025 You can see that below: In matches where there are 9 scheduled innings, unplayed innings are crossed with x, as you can see below: As for that scoreboard from Stake, those gadgets are not provided by Stale, nor are we responsible for the data displayed on them. That's stated in the rules as well.
Galchenyuk94 Posted September 24, 2025 Author #13 Posted September 24, 2025 (edited) 4 hours ago, MarkoDm said: You can see that below: In matches where there are 9 scheduled innings, unplayed innings are crossed with x, as you can see below: As for that scoreboard from Stake, those gadgets are not provided by Stale, nor are we responsible for the data displayed on them. That's stated in the rules as well. Lol man, I'm not trying to be rude but you just clearly don't understand baseball, the reason the X is on the bottom of the 9th inning in your screenshot is because they played the top 9th and didn't play the bottom 9th due to the bottom of the 9th team winning, this is common practice in baseball. The 9th inning was played, just not the bottom since they were winning. In the screenshot I posted above where the only played 5 innings due to mercy rule you can see the 6th/7th/8th/9th innings weren't posted at all and no xs and this was a confirmed 9 inning game but ended at 5 So once again incorrect. It's scary how much you guys are willing to pushback with incorrect information over and over and over again. Still I have been shown absolutely 0 proof this was a scheduled 7 inning game. This is extremely scary you guys don't understand basic baseball rules that much that you actually just thought the x for the bottom 9th meant anything related to this situation It's so clear you guys have absolutely no proof this was a 9 inning game and are just trying your hardest to make anything up to save face. 1st you said it was a prematch bet it wasn't. Then you said the box score ended at 7 which proves it, I proved that isn't true with another game. Now your new one is to show a random game that the home team was winning at the bottom of the 9th so they put an x on it as if that means anything, anyone who knows baseball knows that's extremely common practice and doesn't fit what happened in my game or situation at all totally not related. Just keep digging the lie deeper and deeper and clearly have no proof or evidence this was a 7 inning game Edited September 24, 2025 by Galchenyuk94 lexxiluxx4 and Israel5 1 1
Israel5 Posted September 25, 2025 #14 Posted September 25, 2025 13 hours ago, Galchenyuk94 said: Lol man, I'm not trying to be rude but you just clearly don't understand baseball, the reason the X is on the bottom of the 9th inning in your screenshot is because they played the top 9th and didn't play the bottom 9th due to the bottom of the 9th team winning, this is common practice in baseball. The 9th inning was played, just not the bottom since they were winning. In the screenshot I posted above where the only played 5 innings due to mercy rule you can see the 6th/7th/8th/9th innings weren't posted at all and no xs and this was a confirmed 9 inning game but ended at 5 So once again incorrect. It's scary how much you guys are willing to pushback with incorrect information over and over and over again. Still I have been shown absolutely 0 proof this was a scheduled 7 inning game. This is extremely scary you guys don't understand basic baseball rules that much that you actually just thought the x for the bottom 9th meant anything related to this situation It's so clear you guys have absolutely no proof this was a 9 inning game and are just trying your hardest to make anything up to save face. 1st you said it was a prematch bet it wasn't. Then you said the box score ended at 7 which proves it, I proved that isn't true with another game. Now your new one is to show a random game that the home team was winning at the bottom of the 9th so they put an x on it as if that means anything, anyone who knows baseball knows that's extremely common practice and doesn't fit what happened in my game or situation at all totally not related. Just keep digging the lie deeper and deeper and clearly have no proof or evidence this was a 7 inning game Bro theres so many sports mods that understand SIMPLE baseball/football/basketball rules … theres times the managers dont understand either. Its actually mind boggling how you can be a sports mod OR manager and not understand ALL SPORTS. This is why ive been trying for 4-5 YEARS to get a sports mod position bc i understand EVERY sport and the rules of that sport. Years ago i had a sports mod tell me a touchdown was worth FOUR POINTS … just absolutely insane. lexxiluxx4 1
Galchenyuk94 Posted September 25, 2025 Author #15 Posted September 25, 2025 9 hours ago, Israel5 said: Bro theres so many sports mods that understand SIMPLE baseball/football/basketball rules … theres times the managers dont understand either. Its actually mind boggling how you can be a sports mod OR manager and not understand ALL SPORTS. This is why ive been trying for 4-5 YEARS to get a sports mod position bc i understand EVERY sport and the rules of that sport. Years ago i had a sports mod tell me a touchdown was worth FOUR POINTS … just absolutely insane. I wish you would get the position man, someone who actually had knowledge could've easily fixed this situation but instead I get scammed and told I'm wrong lol. Israeli05 for manager 2026 lexxiluxx4 1
Sportsbook Support MarkoDm Posted September 27, 2025 Sportsbook Support #16 Posted September 27, 2025 On 9/24/2025 at 5:38 PM, Galchenyuk94 said: Lol man, I'm not trying to be rude but you just clearly don't understand baseball, the reason the X is on the bottom of the 9th inning in your screenshot is because they played the top 9th and didn't play the bottom 9th due to the bottom of the 9th team winning, this is common practice in baseball. The 9th inning was played, just not the bottom since they were winning. In the screenshot I posted above where the only played 5 innings due to mercy rule you can see the 6th/7th/8th/9th innings weren't posted at all and no xs and this was a confirmed 9 inning game but ended at 5 So once again incorrect. It's scary how much you guys are willing to pushback with incorrect information over and over and over again. Still I have been shown absolutely 0 proof this was a scheduled 7 inning game. This is extremely scary you guys don't understand basic baseball rules that much that you actually just thought the x for the bottom 9th meant anything related to this situation It's so clear you guys have absolutely no proof this was a 9 inning game and are just trying your hardest to make anything up to save face. 1st you said it was a prematch bet it wasn't. Then you said the box score ended at 7 which proves it, I proved that isn't true with another game. Now your new one is to show a random game that the home team was winning at the bottom of the 9th so they put an x on it as if that means anything, anyone who knows baseball knows that's extremely common practice and doesn't fit what happened in my game or situation at all totally not related. Just keep digging the lie deeper and deeper and clearly have no proof or evidence this was a 7 inning game I am pretty sure that you didn't understand my point here, but never mind, it's okay. Second, we're not trying anything here, as you're the only customer complaining about this match, since other bets were settled the same way as yours, and no one had any complaints. Those screenshots were used as an example. I didn't say they represent the match in question. They were only used as examples. lexxiluxx4 1
Galchenyuk94 Posted September 27, 2025 Author #17 Posted September 27, 2025 (edited) 16 hours ago, MarkoDm said: I am pretty sure that you didn't understand my point here, but never mind, it's okay. Second, we're not trying anything here, as you're the only customer complaining about this match, since other bets were settled the same way as yours, and no one had any complaints. Those screenshots were used as an example. I didn't say they represent the match in question. They were only used as examples. I'm 100% sure you don't know what you're talking about, but it's okay.. That's why I keep leaving the thread and you keep bringing me back. I've accepted you guys scammed me and I won't be wagering on any small market games again. The screenshots you gave were examples of how the scoreboard works and were 100% wrong examples, so you've still yet to provide me any proof that this was a scheduled 7 inning game pre-match. Saying alot of people didn't complain on a extremely small market game doesn't mean anything either, It would've had to be someone who had a specific market + they would've had to be watching the game to even know what was going on which was extremely hard to do since it was a really small market game, I had to purchase a $9.99 pass just to watch it, Most people won't do that and will just trust the results. You can continue to try and save face as much as you want, but here is the only fact everyone can agree on. You have absolutely not provided any proof whats-so-ever that this was a scheduled 7 inning game prematch and wasn't called early. All you examples provide 0% proof. I've already moved on and accepted you guys scammed me here, I just won't be betting small markets anymore because you guys who are misinformed about the rules will graded on a whim and stand by it because you refuse to do any research. I literally watched the game on video and the announcer and everyone was talking about how it was a 9 inning game and called early due to weather/darkness, But you continue to say it wasn't true when I literally watched it lol. You have provided nothing that says otherwise, because its impossible. Just drop it & move on. I'm not going to let you get the last word on it and act like the correct decision was made when you 100% scammed me, so if you wanna keep replying, I'll keep going as well... unless of course you wanna lock the thread and have the last word so you can try and act like you were right and I can stop exposing the lies and thievery lol.. wouldn't be surprised at all if you choose that. I'm not going to accept anything unless you send me clear proof it was a pre-match 7 inning game, which you can't because it wasn't. Side note : I have been a member here for years, and I know for a fact I'm down huge lifetime.. This loss was a small amount to what I usually wager, and I never ever complain or make a big deal about a loss or argue with support or my host... I'm sure you guys are used to that crap but It's not me, and you can look up my history and see I don't do that ever... But this was literally a scam decision so I'm not gonna let it go if you keep lying. I'm not even 100% sure your lying, I honestly believe you think your correct but you don't have any facts other than what you were told, because anything you show me doesn't mean anything or prove anything... This game was 100% a 9 inning game, and between me and you, I was the only person who actually watched the game so I know what happened for a fact so it's ridiculous you keep arguing with me about it when you don't even know lol Just super annoying to feel robbed and scammed, and I'm not the guy to do this and make issues. Edited September 27, 2025 by Galchenyuk94 MarkoDm 1
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