JacquesH87 Posted October 25, 2025 #1 Posted October 25, 2025 I've heard from 1 or 2 other people with the same issue but wondering if anyone else has been getting a black screen on some of the slots made with the Stake engine? It’s not every provider using it, just a few of them. 18gaming, rapid games are 2 of them, there's more than just 2 though. The game loads the splash screen, sometimes audio plays in the background, even like the bet button, menu button can be seen but the screen itself stays black. I’ve tested this on multiple browsers (Chrome, Edge, Brave, Firefox) and even on Android, same result. Cache cleared, cookies cleared, no extensions interfering. What’s weird is that for some people the same games load fine while for others they don’t. On PC most of those give me a black screen, and on Android some that fail on PC actually load fine, while others still don’t. Anyone else seeing this or know how to fix it? VladanV 1
Nicole030 Posted October 25, 2025 #2 Posted October 25, 2025 (edited) I have the same exact issue with the same providers. It's so annoying because there's so many that I want to try and can't. Edited October 25, 2025 by Nicole030
JacquesH87 Posted October 25, 2025 Author #3 Posted October 25, 2025 yes it's getting frustrating, some slots don't show the buttons though. but I've seen some nice wins on some of these slots. I also want to try
Nicole030 Posted October 26, 2025 #4 Posted October 26, 2025 18 hours ago, JacquesH87 said: yes it's getting frustrating, some slots don't show the buttons though. but I've seen some nice wins on some of these slots. I also want to try YES! I've seen some really nice wins which is why I was trying to play them. Hopefully they'll work soon
JacquesH87 Posted October 27, 2025 Author #5 Posted October 27, 2025 Just noticed another game that does this. Cranium Rot by Cloud Frog Labs also does it. @VladanV I'm not sure who to tag that works in technical. but maybe someone can look into what causes the problem? Just to add a note. These slots also don't even work on demo mode VladanV 1
Nicole030 Posted October 27, 2025 #6 Posted October 27, 2025 9 hours ago, JacquesH87 said: Just noticed another game that does this. Cranium Rot by Cloud Frog Labs also does it. @VladanV I'm not sure who to tag that works in technical. but maybe someone can look into what causes the problem? Just to add a note. These slots also don't even work on demo mode Maybe also tag @SanjaT, @NemanjaPi, @DragoslavP, @AleksandarG, @MilanNi. Tag them all 🤣🤣 maybe one will see it and be able to figure something out
JacquesH87 Posted November 2, 2025 Author #7 Posted November 2, 2025 @MarkoCo another game built with Stake Engine that plays the slots music but only shows a black screen The Great Duck Robbery by Golos Games MarkoCo 1
JacquesH87 Posted November 4, 2025 Author #8 Posted November 4, 2025 (edited) Yet another that only gives a black screen. Don't know if it's a Stake engine game I noticed something. Don't know if it will help or not but first pic is a normal screenshot, the 2nd pic I clicked on print, then it shows the loading screen instead of a black screen these two pics are of the same screen though Edited November 4, 2025 by JacquesH87
Community Manager DragoslavP Posted November 4, 2025 Community Manager #9 Posted November 4, 2025 Hello @JacquesH87 Have you tried clearing your cache and cookies? That usually resolves the issue. If the problem persists, our live support team should be able to assist you further. Best regards, DragoslavP.
JacquesH87 Posted November 4, 2025 Author #10 Posted November 4, 2025 On 10/25/2025 at 11:22 PM, JacquesH87 said: . I’ve tested this on multiple browsers (Chrome, Edge, Brave, Firefox) and even on Android, same result. Cache cleared, cookies cleared, no extensions interfering. Yup I have, I have even tried it on multiple browsers and on pc and phone, does the same thing 🤷♂️
JacquesH87 Posted November 11, 2025 Author #11 Posted November 11, 2025 (edited) Yet another provider giving only a black screen, I have tried all these games I've previously mentioned as well as this one on a friends pc and it does the same thing. I feel t's some rendering settings on the games itself. If anybody from the tech team can reply that would be great. @Edward Forgot to mention the new game, it's Gunslingers DRAW! by Obsidian Play same thing, black screen, but can hear the sound, can click the buttons, can even buy a bonus it shows that on screen, but no actual video Edited November 11, 2025 by JacquesH87
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